Artlist Reviews in August 2026: User Ratings, Pros & Cons
Unleash your creativity with Artlist's royalty-free music library.
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Starts from $9.99 / Month when Billed Yearly
Artlist Reviews & Ratings
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Artlist pros and cons
Reviewers overwhelmingly praise the fast, friendly, and helpful customer support, often naming individual reps.
Support is repeatedly described as quick and fair in resolving subscription and refund issues.
Customers love the extensive music and asset library with a great selection.
The platform is described as very intuitive, easy to use, and easy to navigate.
A couple of reviewers found the chatbot only handles simple requests and prefer reaching a live rep.
Some were caught off guard that certain plans (MAX/PRO) are yearly-payment only after the trial.
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Showing 1-10 out of 122
陈
陈昱昱
01/14/26
Dear Artlist Team,YUYU
Dear Artlist Team,Thank you again for resolving my subscription issue. Now that my plan is sorted, I would like to take a moment to share some feedback based on my recent experience, which I hope can help improve your service for international creators.1. Communication Experience:As a creator using your global platform from a non-English speaking country, the communication process during this support ticket was quite challenging. I received conflicting information from different agents, ...
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GS
George Sommer
01/14/26
Very friendly and quick response from…
Very friendly and quick response from artist support. Kath was wonderful, solved my problem with my email-address. Thanks
TH
The Heart of Cary
01/14/26
Artlist did the right thing when we…
Artlist did the right thing when we requested it and we do think their product is exceptional.
MS
Matteo Santarelli
01/12/26
I had made a stupid mistake filling out…
I had made a stupid mistake filling out my account information. I contacted support, and a few hours later, Eli, the assistant, wrote to me confirming that the issue had been resolved. Very fast support!
BR
Bart Rijnen
01/12/26
Quick and helpful response
I accidently got the wrong subscription and wanted to switch. When I asked for help Artlist responded quickly and was very helpful.
JC
Jon Casale
01/09/26
Great experience with the customer…
Great experience with the customer support. I accidentally signed up for the wrong subscription and they were quick and equitable with their solution. It’s a really neat product and the alotment of video creation is better than I experienced on other platforms
M
Max
07/08/25
Great selection of assets
Great selection of assets at an excellent price. Easy to use and navigate and the customer service was excellent. Quick and efficient.
AR
andres ruiz llano
07/08/25
got the right answers From Gladys
Date of experience:July 08, 2025
AM
Alicia Maldonado
07/07/25
Ven was very helpful and help me to…
Ven was very helpful and help me to solve my problem.
LS
Luis Sanchez
07/07/25
I was having an issue with the VO…
I was having an issue with the VO saying October 1st. It would say the first of October and Kyle helped me fix the issue. Simply by typing October first instead it properly said it. Kyle fixed the issue very quickly and satisfactory.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].