Arrows Reviews in June 2026: User Ratings, Pros & Cons
Empowering customers, streamlining support.
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Starts from $99 / Month
Arrows Reviews & Ratings
Spotsaas Editor’s POV
Arrows focuses on empowering customers with self-service tools to enhance their experience. This approach reduces reliance on support teams and fosters a more efficient problem-solving environment.Read more
Arrows pros and cons
Self-service tools
Frictionless experience
Problem-solving capabilities
Customer empowerment
Limited features for complex needs
May lack personal touch
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Showing 21-30 out of 50
AU
Anonymous User
08/25/22
"Streamlined onboarding"
What do you like best about Arrows? Clean layout and step by step to do list What do you dislike about Arrows? Limited abilities to integrate with commonly used software What problems is Arrows solving and how is that benefiting you? Helping us onboard participants into a cohort program so that we can ensure that all steps are taken prior to arrival
AU
Anonymous User
08/25/22
"Streamlined onboarding"
What do you like best about Arrows? Clean layout and step by step to do list What do you dislike about Arrows? Limited abilities to integrate with commonly used software What problems is Arrows solving and how is that benefiting you? Helping us onboard participants into a cohort program so that we can ensure that all steps are taken prior to arrival
RK
Ryan K
08/25/22
"RK Arrows Review"
What do you like best about Arrows? Arrows is an excellent program that has completely streamlined our workflow. We use it for onboarding as new clients arrive into our systems. It allows us to assign tasks, create deadlines, and manage onboarding flow all while taking the headaches out of the process. We can watch customer success in real-time as tasks are completed. Missed steps, edits, and process improvements are all easily adjusted within Arrows to make a simple yet effective ...
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JL
J.P. L
07/20/22
"SAAS Company onboarding / tracking"
What do you like best about Arrows? i like the easy ability to make templates and cross things off my list What do you dislike about Arrows? 2FA. But thats just how the world works these days, for privacy and security issues What problems is Arrows solving and how is that benefiting you? Organizing onboardings and tracking renewals for a SAAS company. Yes I can try to remember to do things but its nice to have a checklist for each client. And track my work.
EB
Eve B
07/18/22
"Great tool to use for employees and customers"
What do you like best about Arrows? I like that you are able to set up each plan how you would like and that you can choose how much access the customer can have. it is a great tool to help customers monitor their own productivity in training. What do you dislike about Arrows? There is nothing I dislike. Everything works well. What problems is Arrows solving and how is that benefiting you? Its helping keep our customers accountable
AU
Anonymous User
07/18/22
"It has been great so far."
What do you like best about Arrows? You can create a plan and see the progress that has been made and what the next step is. What do you dislike about Arrows? I haven't been using it for long and everything has been great so far. What problems is Arrows solving and how is that benefiting you? The ability to keep track of training plans.
JS
Jacqueline S
07/15/22
"Satisfied"
What do you like best about Arrows? It was easy for me to keep updated and know exactly were I was for each session with my customers What do you dislike about Arrows? When some customers wouldn't go in Arrows What problems is Arrows solving and how is that benefiting you? Where I left off in training with my customers. It's quicker to go into Arrows then researching it another way
AU
Anonymous User
07/15/22
"Helping us Onboard and Track Student Status!"
What do you like best about Arrows? The ease of use with integrating onboarding and student submissions with a CRM profile using Hubspot is AMAZING! What do you dislike about Arrows? Some more customization and more variety of field types would be helpful, but certainly not a dig on their current product! What problems is Arrows solving and how is that benefiting you? Onboarding and tracking automation and combining multiple different tools into one easy-to-use pipeline.
AH
Allison H
07/15/22
"We have already referred a few of our friends!"
What do you like best about Arrows? The connection with HubSpot and the form fields and asset gathering that can be tracked back to HubSpot. Along with the embedded meeting links and the tags for customers! Some customers onboard themselves. Other's need a light touch to keep working. What do you dislike about Arrows? It isn't really pretty and it would be so nice to be able to white label it and make it look like out own platform. with images and examples. And it would be nice to have more ...
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JS
Jacqueline S
07/15/22
"Satisfied"
What do you like best about Arrows? It was easy for me to keep updated and know exactly were I was for each session with my customers What do you dislike about Arrows? When some customers wouldn't go in Arrows What problems is Arrows solving and how is that benefiting you? Where I left off in training with my customers. It's quicker to go into Arrows then researching it another way
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].