Apty.io Reviews in June 2025: User Ratings, Pros & Cons

"Game-changing help tool"

What do you like best about Apty? Ease of use, ability to turn guided help into slick PDFs with the click of a button. What do you dislike about Apty? takes a little time to learn, like any good solution What problems is Apty solving and how is that benefiting you? Guided help in a new employee self-service and timekeeping tool. The step-by-step walk-throughs are helpful to team members and have been a big boost for our change management processes.

"Best On-Screen Guidance tool for User Education"

What do you like best about Apty? User Education has never been this effective & easy. Apty has all the functionalities that we need to train our users to fully understand and leverage the software. This is an investment you will not regret as it helps you understand your users with nuanced data & insights on how they use your product. This will help you cater to their needs better and improve user satisfaction. It’s a win-win. What do you dislike about Apty? Just the fact that we did not ...

"Best DAP I have seen or used!!"

What do you like best about Apty? After being in technology for almost 15 years, I have seen many software implementations fail. Recently we found Apty as a need for a internal built software enablement, and it has far exceeded our expectations. The capabillties, ease of deployment, and back end analytics are like nothing we have ever seen in other solutions. What do you dislike about Apty? We have not found any negatives so far. Customer support is top notch! What problems is Apty solving ...

"Easy Digital Adoption Platform for onboarding and training!"

What do you like best about Apty? Users often struggle with new systems and in turn, productivity and morale take hits. Apty addresses these challenges with a proven solution that provides in-context assistance and guidance without expensive and time-consuming modifications to the core application. What do you dislike about Apty? I can’t think of anything negative. You just have to be aware that it's a web-based application and doesn’t work for desktop applications. What problems is Apty ...

"The best DAP solution available!"

What do you like best about Apty? Apty is a really user friendly solution. Easy to setup and whit a quick return on investment What do you dislike about Apty? We should have start using the solution earlier :) Recommendations to others considering Apty: Just give it a try and you will be convinced about the solution What problems is Apty solving and how is that benefiting you? For us the biggest benefit of using the solution is the user adoption of our new ERP system

"Great way to add walkthrough tutorials to your web bases software"

What do you like best about Apty? Very knowledgeable support team. They were able to even create some customizations specifically for us. It's effortless from the implementation point of developers and the developers don't have to actually do much at all in order for us to have the tutorials. Several people at my company can now easily manage the tutorials, text, placement, wording, etc. What do you dislike about Apty? They are based in India, but do work during USA working hours. Everyone ...

"Excellent tool and Excellent service"

What do you like best about Apty? Apty is an excellent self-guided training tool for end-users of any system. You have a ton of flexibility to create new workflows, and the customer care from your Apty representative is personal and constant. Your rep also does a great job of training you to fix issues and add flows and let you know they are there to assist at any time. What do you dislike about Apty? Every once in a while, the flows break, but it is still something you can let your rep ...

"Straightforward, yet powerful"

What do you like best about Apty? The data-driven information about users is hands down one of the most valuable aspect of Apty. From a Salesforce administrator perspective, users of Salesforce are not often candid about their issues using functions or processes. Apty eliminate the need for that sort of specific user feedback. We are able to create walk thrus based on the metrics measured from Apty's dashboard. Additionally, I love that the core functionality of Apty is an overlay of ...

"Native-looking interface to help with onboarding issues"

What do you like best about Apty? I really love the native-looking interface and the tooltips are great. It really helps identify where the problem in the onboarding is (as opposed to competitors) during the trial. I really feel that Apty gives you insight as to where users are struggling with onboarding (not just how). I also found it to be really helpful in helping me understand how many people are in a particular process and know where to target users (identify the problem) by segmenting ...

"Made Salesforce Adoption Easy!"

What do you like best about Apty? Three words that best describe Apty in a nutshell are Uncomplicated, Robust and Impactful. The system is easy to deploy, to learn as well as to use. It is robust whether you use it for a team of 100 employees or 10000. It is built to scale! And you will immediately realize how capable the system is in getting adoption levels up. Plus, you don’t need to know codes to get started with Apty! What do you dislike about Apty? Nothing major, was simple to ...