APS Payroll Reviews in May 2025: User Ratings, Pros & Cons

Great Payroll and HR platform as well as outstanding customer service!!!

What do you like best? It is hard to name what I like the best as I LOVE it ALL!!!! I am able to input quick viewing notes under each employee. I am able to link our employees' time clocks and make necessary adjustments. I am given a notice when someone failed to clock in or out for immediate remedy. In addition, I have the ability to load employee records to access in moments instead of minutes. Above all, I am able to generate a number of reports with specified data. What do you ...

Would Highly Recommend

What do you like best? The customer service is excellent and the software has great functionality. The transition from Paycor to APS Payroll was seamless because of the APS team. What do you dislike? We have been very happy with the product so far. It is still fairly new - but so far there has been nothing we do not like. What problems are you solving with the product? What benefits have you realized? Problems - none yet Benefits - very easy time entry so it has ...

Ease of input, training and assistance with conversion

What do you like best? The platform is straightforward and intuitive. Some platforms have lot of "pretty screens" but are more difficult to navigate. What do you dislike? The mobile service is hard to find on the app store, due to it being called eservice, rather than APS. Does require more thought for set up and setting up the Administrator screens. Recommendations to others considering the product: Look at your needs and how APS can adapt to the your company's payroll and ...

Going Live Experience

What do you like best? Managers are very happy with the simplified interface that they get to work with vs having to deal with an administrator type back end with limited permissions. What do you dislike? Don't have direct access to SQL-Server tables for tying into Microsoft PowerBI. Recommendations to others considering the product: Seems to be very cost effective per employee. What problems are you solving with the product? What benefits have you realized? ...

Complete Package

What do you like best? The system provides a complete package of everything we could possibly need in HR plus more. What do you dislike? Some issues retrieving GL reports. Also our project manager stopped answering our emails and phone calls right after switching us over to our support team. That left us with a lot of unfixed issues in the air. Recommendations to others considering the product: If you want a one stop shop for all your HR needs, APS does the trick. What ...

Great Customer Service!

What do you like best? The analytics and ease of doing payroll. My favorite part is the customer service. What do you dislike? That APS payroll Direct Deposit section doesn't have a name for us to put down the bank name, so we can verify it with every employee. Recommendations to others considering the product: The only issue I have with APS payroll is the ATS system needs an update and direct deposit for having the bank name needs to be added. What problems are you ...

Great customer service, simple user interface, heavy duty product

What do you like best? I love that the APS platform is so easy to learn and use. My onboarding team is amazing and helpful. This is also saving us a lot of money. What do you dislike? At this time, there isn't anything that I dislike. Even when I've had trouble logging in, finding something, I received quick effective service that solved my problem within minutes. Recommendations to others considering the product: If you are looking for great customer service, easy to use ...

Amazing Customer Service and Support

What do you like best? Ease of use, admin interface, straight forward clear platform. Customer support and overall response time which has continued to be very timely in post Covid remote work environment. Mobile app simple and easy to explain and train employees on. Custom report writer allows me to create reports that I really need not what is provided out of box which is a very large reporting base. What do you dislike? No ability to create a system generated Org Chart nor the ...

APS Review

What do you like best? I have enjoyed the connectivity of APS directly to Sage Intacct. This makes my life so much easier. I also like how everything is managed by the employee directly. This allows for our HR team to focus on more pressing items versus admin tasks. What do you dislike? I think the custom reporting could be easier/better to obtain the information for certain needs. What problems are you solving with the product? What benefits have you realized? We have ...

Very easy and user friendly. Support is quick to respond and provide resolutions.

What do you like best? Ease of use. Perfect for the HR team of 1. What do you dislike? Event tracking. It would be more beneficial if the system would automatically track changes. What problems are you solving with the product? What benefits have you realized? Saving time. We are a small organization so this has streamlined our processes significantly.