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8.8

Spot Score

Apptivo - CRM Software

Apptivo Reviews in May 2025: User Ratings, Pros & Cons

Simplify your business processes with Apptivo.

4.1

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Starts from $8/User/Month when Billed Yearly

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Apptivo Reviews & Ratings

4.1

Very Good

Based on 145 ratings & 164 reviews

Rating Distribution

Excellent

(112)

Very Good

(40)

Good

(5)

Poor

(3)

Terible

(4)

Expert's Review

Apptivo stands out as a highly customizable and versatile CRM solution that offers an efficient platform for managing business needs of varying sizes. Its greatest strength lies in its exceptional customer support, with users consistently praising the responsiveness, patience, and expertise of its support team. Many reviews highlight how representatives go above ...Read more

Apptivo pros and cons

  • Responsive and highly professional customer support team, consistently praised for their patience, knowledge, and availability at all times.

  • Highly customizable software that adapts to varying business needs, offering flexibility and scalability for both small and large enterprises.

  • Comprehensive set of CRM tools, including lead management, sales pipeline tracking, email syncing, and calendar integration, streamlining business operations.

  • Intuitive and user-friendly interface, with modular design making it easy to use while being able to accommodate future growth.

  • Overwhelming customization options and features may be complex for new users or non-technical individuals without adequate guidance.

  • Regular updates and changes can be difficult to follow, with insufficient notifications or clear documentation on updates.

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Showing 81-90 out of 164

CI

Consultant in Market Research

03/06/20

4 out of 5

Quick fixing issue from Rajesh

What do you like best? When I have problem with the APPTIVO campaign template, Rejash responded very fast and helped me with the high priority as I told him that I need to correct it before email sending time. He is very kind to listen my problem and fix it immediately. What do you dislike? Some function in APPTIVO Campaign doesn't work. For example, when I select align center for my text, I see my text move to the center of the page but when I saved, it still places at the left. ...

Read more

RD

Rocco D

03/05/20

5 out of 5

Deciding on Apptivo

What do you like best? I like the format, ease of use, and easy navigation Apptivo offers. Also, Apptivo has a great support team and great online training webinars. What do you dislike? I haven't found any dislikes at this time using Apptivo. What problems are you solving with the product? What benefits have you realized? I am using Apptivo as a CRM to keep track of my contacts for my professional speaking business.

AI

Administrator in Food & Beverages

02/28/20

5 out of 5

It's all about service with CRM Providers

What do you like best? I have worked with a number of CRM systems and while they are all impressive in their customizations and bells and whistles, Apptivo just blows everyone away with their service. Just spent 45 mins on a chat with Rajesh and he solved 100% of my issues with a smile. Kudos Apptivo! What do you dislike? Really no complains here. It's a great system. What problems are you solving with the product? What benefits have you realized? Getting my sales guys on ...

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SL

Sarah L

02/18/20

4.5 out of 5

Apptivo is the web based project management tool allowing intuitive collaboration over projects.

What do you like best? Apptivo is project management software with great features such as Gantt charts, tracking, progress, task planning, scheduling, time tracking and many more features and functions. Apptivo software is very easy to organize that can easily assists us to help manage the projects and it is best software for any type of companies. We like Apptivo because it has a lot of important and useful options for everyday work. Also, it has various built-in templates, applications ...

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CM

Chris M

02/15/20

5 out of 5

Best for organizing projects in the most feasible ways.

What do you like best? Apptivo is the collaboration tool through which we can easily organised our projects online by sharing tasks information through chatting with each other. We are highly been able to easily keep track all of our progress and better manage the tasks workflow for any size of projects. Basically, we use Apptivo for storing information, usually manage the small projects , plan for jobs and collaborate with others. Apptivo has the ability to better execute projects tasks ...

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NP

Nathan P

01/23/20

5 out of 5

A well refined and sophisticated tool for easy customer relations and management.

What do you like best? Apptivo has vast range of tools and features to manage the businesses and projects in a sophisticated manner. We can easily handle different activities at a time in our organization which involves marketing, invoicing and business operations. It is quite user-friendly tool with an interactive and intuitive user interface allowing the professionals to adapt to this tool in easy way. We can operate our whole sales operation using this tool which lets us manage our ...

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DC

David C

11/21/19

4 out of 5

Apptivo an application that significantly improves the quality of your work

What do you like best? Apptivo is a very useful application that uses chat as its main support. This flows excellently well in terms of navigation and adapts to our business, either directly or with flexible customization. I resolve inconveniences effectively in real time instead of waiting for replies by email. What do you dislike? Although Apptivo is very simple to use, the interface has failures in terms of implementation and guidance and there is no express coherence in some ...

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SZ

Schmit Z

11/13/19

3.5 out of 5

The best CRM system

What do you like best? Apptivo has the best integration of Google Apps, I keep each item updated and offers trained support for a new user What do you dislike? Completely improve the built-in client email function and not allow any change in the signature to occur. Apptive must show more integration with any application or with the majority. Recommendations to others considering the product: One of the applications that contain a basic system is Apptive but we highlight it ...

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AI

Administrator in Food Production

11/05/19

5 out of 5

So necessary to have a relationship with these guys they're life savers!

What do you like best? They fix and teach me everything! Honestly cant live without them! What do you dislike? Absolutely nothing.... only when apptivo hasnt developed something I want I have to wait thats all! What problems are you solving with the product? What benefits have you realized? Im able to use my customer/contact list so much better ... more information in one spot more history more everything!

AI

Administrator in Broadcast Media

10/11/19

2 out of 5

Lacking some important features

What do you like best? Hands down the best feature it offers is email tracking to see if my email has been read. It's good software to keep all of your records in one place. Customized views are useful. What do you dislike? Calendar and emails don't interface seamlessly with Outlook, which means it's not a good resource for setting up reminders and creating new clients. Only events transfer to outlook but they're not associated with the client and don't offer the ability to set ...

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