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8.8

Spot Score

Apptivo - CRM Software

Apptivo Reviews in May 2025: User Ratings, Pros & Cons

Simplify your business processes with Apptivo.

4.1

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Starts from $8/User/Month when Billed Yearly

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Apptivo Reviews & Ratings

4.1

Very Good

Based on 145 ratings & 164 reviews

Rating Distribution

Excellent

(112)

Very Good

(40)

Good

(5)

Poor

(3)

Terible

(4)

Expert's Review

Apptivo stands out as a highly customizable and versatile CRM solution that offers an efficient platform for managing business needs of varying sizes. Its greatest strength lies in its exceptional customer support, with users consistently praising the responsiveness, patience, and expertise of its support team. Many reviews highlight how representatives go above ...Read more

Apptivo pros and cons

  • Responsive and highly professional customer support team, consistently praised for their patience, knowledge, and availability at all times.

  • Highly customizable software that adapts to varying business needs, offering flexibility and scalability for both small and large enterprises.

  • Comprehensive set of CRM tools, including lead management, sales pipeline tracking, email syncing, and calendar integration, streamlining business operations.

  • Intuitive and user-friendly interface, with modular design making it easy to use while being able to accommodate future growth.

  • Overwhelming customization options and features may be complex for new users or non-technical individuals without adequate guidance.

  • Regular updates and changes can be difficult to follow, with insufficient notifications or clear documentation on updates.

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Showing 151-160 out of 164

06/02/16

4 out of 5

Apptivo

What do you like best? This is the most functional CRM I found with great customisation facility given to user. It is a bit tough to understand in one go but there are lots of videos and very good support available for your any issue faced. It is simple to customize and it has got great UI. It is ideal sort of tool to operate a small business. What do you dislike? The main problem we faced was the website speed and problem in uploading information of leads which turns as a great ...

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ML

Martin Lundsgaard

02/26/16

2 out of 5

keep billing after stopping the service

Solution looked ok, but now 2 months after i discontinued it, the still bill me.no response from their support email on this issue.bad !

09/25/15

5 out of 5

Excellent service!!

What do you like best? First, the program is rather intuitive. But even more, when there is "ISH", Inevitable 'Stuff' Happens, their support team is online, responsive, and don't waste your time! Basically, a great program and great support service! What do you dislike? I have no blatant dislikes other than the fact this required field demands 40 characters! Recommendations to others considering the product It works! What business problems are you solving with the product? What ...

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06/10/15

4.5 out of 5

More than just a CRM

What do you like best? Apptivo provides access to numerous apps for the same basic cost (CRM, Project Management, Product and Finance focused apps, etc. It can be fitted to the specific needs of pretty much any company - designed for small businesses, it represents a close to an ERP solution, highly integrated, scalable, and cost conscious. What's also great is its customer support - a representative can be contacted at any time and it's always almost an instant support. Great CRM with ...

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04/22/15

5 out of 5

Kani did an Amazing Job!!!

What do you like best? I'm just very happy that we can screen share so it's easier to see what questions and how and where to go so I can get my questions answered! The patience and the desire to help me get all my questions answered is very cool!!! What do you dislike? It would be helpful maybe sometimes to talk...but no biggy Recommendations to others considering the product It's really Awesome What business problems are you solving with the product? What benefits have you ...

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04/15/15

3.5 out of 5

Apptivo Review

What do you like best? Apptivo is Cloud based and more than a CRM. Apptivo is a complete small business suite of products at an inexpensive per user monthly price. Apptivo includes CRM, Project Management, Case Management, Billing etc., with seamless integration with Google Apps. What do you dislike? Being everything is integrated across the platform you need to have your workflows planned out prior to using the platform. I don't recommend diving in without any guidance. ...

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03/11/15

5 out of 5

Perfect for my organisation. Apptivo support is second to none. So adaptable!

What do you like best? What's not to like? From the first step in my evaluation is was easy. No restrictions, brilliant support and willingness to help. The CRM is the product I was searching for and it is so customisable compared to others I have looked at. Like many, my requirements were unique and the thought of spending thousands on custom software just wasn't an option. The Apptivo support team are superb, responsive and stick around to complete the task. Nothing is a challenge for ...

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03/09/15

5 out of 5

Top Notch

What do you like best? First and foremost, customer service is awesome Application is easy and complete .My initial reason to checking this app out what because it is Google integrated. I can do everything from logging a call, creating a customer, to scheduling, attaching material allowing automating inventory, to suppliers, to invoicing. This is just a small taste to what you can do with the application. I use it for so much more! What do you dislike? The application's server ...

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03/09/15

4.5 out of 5

The best in class support.. Congratulations Apptivo and his team

What do you like best? I loved the responsivness and the professionalism of Apptivo Team.. They are simply very professional and always supporting the best they can. As soon as you have understood how does the support works, you can relax and make sure you will get all the support you need.. If for any reasons they cannot solve the issue on the spot, they escalate in real time the issue to Engineering team and your interlocutor remains in line whith you while waiting their answer.. ...

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03/02/15

5 out of 5

Does exactly what you want logically and easily

What do you like best? Integration into Google apps for Works is one of the most comprehensive I've come across. Many other cloud based CRM software products are either very limited in functionality or very expensive. Apptivo is both functionally rich and very affordable. Support is excellent unlike others. I have been in the IT business for 30 years and can reflect on using or implementing 12 different CRM systems. Some require heavy and costly customisation out of the box or many of the ...

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