Apptivo Reviews in June 2026: User Ratings, Pros & Cons

Apptivo provides affordable CRM

What do you like best? The price. It is very affordable and easy to use. What do you dislike? There are too many fields for the basic objects. Recommendations to others considering the product Cheap easy to use solution for basic CRM What business problems are you solving with the product? What benefits have you realized? We needed a billing solution that allowed us to produce professional invoices very easily.

Need an all in one CRM?

What do you like best? Everything on one platform and tied together. Only need to go to one site to get everything taken care of What do you dislike? Can be a tad slow to switch between modules and clunky. Would like a more modern and easy to navigate UI. Recommendations to others considering the product Review what is important to you and decide from there What business problems are you solving with the product? What benefits have you realized? Customer follow up, project ...

Versatile CRM Platform, Great Price, But Inconsistent Quality of Support

What do you like best? Apptivo is a very comprehensive and versatile CRM platform at a great price. Its features are on par with other comparable CRMs, and Apptivo easily beats them when it comes to cost. What do you dislike? Apptivo is inconsistent when it comes to quality of their support. The good thing is that you are connected to a knowledgeable project team. But the bad part is that it's off-shore support, and there are communication challenges. Recommendations to others ...

Great customer support - but lacking some key features that I need

What do you like best? Their customer service is awesome. They have a help button on every screen and, unlike most CRMs, this button pulls up a chat box, not a wiki or forum. Within seconds of a request a live operator responds and actually gives you real solutions. I was totally impressed the first time I used it and figured it was a fluke but I've used the support chat multiple times and each time a knowledgeable rep was there to answer my questions and help me try to solve my problem. ...

Honestly one of the worst CRM systems I …

Honestly one of the worst CRM systems I have ever used, and I have used every single one in the last 30 yearsSlow, ugly, unorganised, no structure, doesnt make sense, you have to repeat your notes and tasks in several places on every call or lead, simply just really really bad

Honestly one of the worst CRM systems I …

Honestly one of the worst CRM systems I have ever used, and I have used every single one in the last 30 yearsSlow, ugly, unorganised, no structure, doesnt make sense, you have to repeat your notes and tasks in several places on every call or lead, simply just really really bad

By far the best cloud CRM experience on the market IMHO!!!

PROS & CONS What are the best aspects of this product? Their interface elements are easy to access, understand and simple to navigate. I've used quite a few over the years from Navision, Zoho to Act and Apptivo supersedes their competitors on every level. The spreadsheet upload process is easy and practical! The customization is robust and simple to use. You also get the best value for your money! What aspects are problematic or could work better? I have not found anything that has ...

By far the best cloud CRM experience on the market IMHO!!!

PROS & CONS What are the best aspects of this product? Their interface elements are easy to access, understand and simple to navigate. I've used quite a few over the years from Navision, Zoho to Act and Apptivo supersedes their competitors on every level. The spreadsheet upload process is easy and practical! The customization is robust and simple to use. You also get the best value for your money! What aspects are problematic or could work better? I have not found anything that has ...

Great CRM! Especially for Gmail

What do you like best? I really enjoyed that it was recommended by google and that it integrates so well with gmail. I was able to import the email address that i already had in my gmail contacts. I LOVE the project management area. I have multiple projects active at a given time and being able to see them in the same place and my CRM is great! I wasn't able to use the help desk but i liked that it was readily available and it wasn't an extra cost. What do you dislike? When I was ...

Apptive CRM Review

What do you like best? It's a great and efficient CRM tool that requires very little effort to pickup and learn and is easy for integration amongst the staff. What do you dislike? I have no complaints or disslikes about apptivo, its great. Recommendations to others considering the product would definitely recommend this for small businesses looking for an effective crm tool. What business problems are you solving with the product? What benefits have you realized? We've used the ...