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8.8

Spot Score

Apptivo - CRM Software

Apptivo Reviews in June 2026: User Ratings, Pros & Cons

Simplify your business processes with Apptivo.

4.1

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Apptivo Reviews & Ratings

4.1

Very Good

Based on 145 ratings & 164 reviews

Rating Distribution

Excellent

(112)

Very Good

(40)

Good

(5)

Poor

(3)

Terible

(4)

Spotsaas Editor’s POV

Apptivo stands out as a highly customizable and versatile CRM solution that offers an efficient platform for managing business needs of varying sizes. Its greatest strength lies in its exceptional customer support, with users consistently praising the responsiveness, patience, and expertise of its support team. Many reviews highlight how representatives go above ...Read more

Apptivo pros and cons

  • Responsive and highly professional customer support team, consistently praised for their patience, knowledge, and availability at all times.

  • Highly customizable software that adapts to varying business needs, offering flexibility and scalability for both small and large enterprises.

  • Comprehensive set of CRM tools, including lead management, sales pipeline tracking, email syncing, and calendar integration, streamlining business operations.

  • Intuitive and user-friendly interface, with modular design making it easy to use while being able to accommodate future growth.

  • Overwhelming customization options and features may be complex for new users or non-technical individuals without adequate guidance.

  • Regular updates and changes can be difficult to follow, with insufficient notifications or clear documentation on updates.

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Showing 121-130 out of 164

A

Anonymous

10/20/17

5 out of 5

Picky Sales Guy with an unique customer base

What do you like best? I have been using Apptivo for a few years now. I research frequently to see if there are better platforms. While other platforms may have a few features that are superior, Apptivo has a suite of apps that meet my company needs the best. This way I don't have to have a CRM, and a separate program to be able to do custom estimates, it stores all my products which are many, in there and makes a real quick way to produce professional looking estimates with the ...

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A

Anonymous

10/20/17

5 out of 5

Apptivo is full-featured!

What do you like best? The wide array of supported function, the ease of customizing, the 360 degree view, document storage. What do you dislike? The paragraph text field editor (all apps, the speed of moving app to app. Recommendations to others considering the product Great price performance compared to Salesforce and others. What business problems are you solving with the product? What benefits have you realized? Company and contact management, invoicing, document storage.

A

Anonymous

10/19/17

4 out of 5

Excellent for small businesses who are new to cloud solutions.

What do you like best? The interface was very intuitive, as applications must be these days. The inline support team were excellent and very proactive. It was easy to get up and running and start invoicing clients within days. What do you dislike? Some customization just wasnt possible. It did make us think how we should change how we work, but sometimes its hard to change the tire on the car while the car is running Recommendations to others considering the product For larger ...

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A

Anonymous

10/19/17

5 out of 5

Apptivo has saved my small business time and money

What do you like best? Ease of use, time sheets, invoice creation, CRM like software. What do you dislike? I don't perform work by projects and lots of functions like approving time sheets are tied to the project structure. It's not easy to get a yearly total dollar amount billed to each customer and just for my business as a whole, that'd be helpful at tax time. What business problems are you solving with the product? What benefits have you realized? It helps me show my clients ...

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A

Anonymous

10/17/17

3 out of 5

Apptivo CRM

What do you like best? Very flexible in terms of over all look, what it does. Many user-friendly features. What do you dislike? We are coming from ACT and utilized our CRM differently than the current Apptivo setup. We are also dealing with years and years of data to import. It is not always a smooth process, and it is very time consuming. What business problems are you solving with the product? What benefits have you realized? We have just started using Apptivo so I think we will ...

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A

Anonymous

10/17/17

3 out of 5

Membership managment

What do you like best? Historical record of invoicing & communication; What do you dislike? Have had invoicing issues since the beginning of the year; duplicate invoice numbers; erroneous balance due; my confidence level in the product has dropped from an 8 or 9 to a 6 because of this. Recommendations to others considering the product I have seen little improvements in the past 4 years and have experiences issues with invoices. Problems seem to be recurring. I'm concerned about ...

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A

Anonymous

10/17/17

4 out of 5

Good product, it is improving.

What do you like best? It is simple, friendly to use, it is improving. What do you dislike? Some apps need polishing. Ie. Expense App is not good compared to other free apps in the market. The inventory needs polishing. Recommendations to others considering the product try it, several poeple and departments What business problems are you solving with the product? What benefits have you realized? Internal more efficient way to work better docs handling fast invoicing ...

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A

Anonymous

10/17/17

3.5 out of 5

User friendly and does the job for me

What do you like best? I like the automation from creation of quote to invoicing at the click of a button What do you dislike? The reporting functionality is a bit weak What business problems are you solving with the product? What benefits have you realized? Quotes, price books, invoiceshhoop

A

Anonymous

10/17/17

3.5 out of 5

Great features but a little slow

What do you like best? I like being able to use it on my phone and computer. Setting up tasks with varying dates, projects, customers is my favorite part. The billing and invoicing is great for my web development side business. It looks professional, which is critical because I focus on small businesses. What do you dislike? The interface feels a little outdated to me. Also, it runs slowly on the desktop version, which can be frustrating. What business problems are you solving with ...

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A

Anonymous

10/17/17

3.5 out of 5

Good CRM for a small business/startup

What do you like best? It has easy setup turning apps on and off. It has connected features to Google and other programs. The price is a bit more affordable than other CRM's like it. There is online 24/7 help through the chat system. It's easy to choose your features. What do you dislike? The functions aren't universal enough, you have to add the same information in Each App for them to be available. Example: Email Templates have to be saved in the Settings area for Each Menu Area ie. ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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