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8.8

Spot Score

Apptivo - CRM Software

Apptivo Reviews in May 2025: User Ratings, Pros & Cons

Simplify your business processes with Apptivo.

4.1

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Starts from $8/User/Month when Billed Yearly

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Apptivo Reviews & Ratings

4.1

Very Good

Based on 145 ratings & 164 reviews

Rating Distribution

Excellent

(112)

Very Good

(40)

Good

(5)

Poor

(3)

Terible

(4)

Expert's Review

Apptivo stands out as a highly customizable and versatile CRM solution that offers an efficient platform for managing business needs of varying sizes. Its greatest strength lies in its exceptional customer support, with users consistently praising the responsiveness, patience, and expertise of its support team. Many reviews highlight how representatives go above ...Read more

Apptivo pros and cons

  • Responsive and highly professional customer support team, consistently praised for their patience, knowledge, and availability at all times.

  • Highly customizable software that adapts to varying business needs, offering flexibility and scalability for both small and large enterprises.

  • Comprehensive set of CRM tools, including lead management, sales pipeline tracking, email syncing, and calendar integration, streamlining business operations.

  • Intuitive and user-friendly interface, with modular design making it easy to use while being able to accommodate future growth.

  • Overwhelming customization options and features may be complex for new users or non-technical individuals without adequate guidance.

  • Regular updates and changes can be difficult to follow, with insufficient notifications or clear documentation on updates.

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Showing 101-110 out of 164

06/20/19

4.5 out of 5

Best CRM I ever have

What do you like best? user friendly & most of the features are free to use for a small business. Easily to customized to what your expectation. Most important is I can easily get Apptivo support wherever I facing any issue. What do you dislike? Nothing much to dislike about Apptivo... Recommendations to others considering the product: start up new small business can try use Apptivo CRM. What problems are you solving with the product? What benefits have you realized? Generate to ...

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05/03/19

5 out of 5

Apptivo link to Outlook

What do you like best? I love the prompt and helpful support. Critical to a SMB/SME owber What do you dislike? Perhaps if I could input recurring events Recommendations to others considering the product: Got with it What problems are you solving with the product? What benefits have you realized? Customer information in one place and various means of accessing it

04/24/19

5 out of 5

Shortest wait I've ever experienced

What do you like best? Quick connection with agent, thorough knowledge of product, and extreme courtesy. Rajesh was very helpful (manager: Prasanna. What do you dislike? I haven't really found anything that isn't 100% better than what they are using now. What problems are you solving with the product? What benefits have you realized? Simplifying CRM environment, storage of data, and workflow for clients.

04/24/19

5 out of 5

Chat customer Service is Incredible, especially Rajesh

What do you like best? The cost and amount of features you get are unmatched. However, the chat customer service is 24 hours a day with no waiting or queuing. They are knowledgable and very easy to understand. Rajesh just solved an API problem I was having by logging into my WordPress account and Apptivo Account and took care of everything... Amazing! What do you dislike? Not much. on a rare occasion they don't have a feature I would like, but they are always rooting out updates to ...

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01/03/19

3 out of 5

Good for small business applications

What do you like best? Cost on an annual basis, all contacts in one place, follow-up tracking What do you dislike? Basic reporting - no "bells and whistles" / "fancy" reports What business problems are you solving with the product? What benefits have you realized? Client and prospect follow-up, client data all in one place

09/27/18

3.5 out of 5

Membership managment

05/23/18

5 out of 5

Customer support is immediate and excellent

What do you like best? Very intuitive software. Easy to use. What do you dislike? Need to update their iPhone, iPad and mac apps. What business problems are you solving with the product? What benefits have you realized? CRM

04/20/18

3.5 out of 5

Decent alternative to Salesforce for small-sized business

What do you like best? Apptivo's pricing and all the "modules" available for multiple departments (not just sales. In addition, Apptivo has e-mail tracking which helps managers have a pulse on their team's productivity. Their support and product development team are also very responsive to requests/issues. What do you dislike? While it has the main meat and bones of a CRM, if you're coming from Salesforce, it will certainly be a mental transition. Apptivo's architecture is totally ...

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02/27/18

4.5 out of 5

Great support with a very comprehensive product

What do you like best? The online chat help is superb. Very prompt regardless of time of day, and always understood - with suggested page links. What do you dislike? No much as yet! Seems to more than cover our requirements. Recommendations to others considering the product Take your time to spend learning how to customise the various modules. What business problems are you solving with the product? What benefits have you realized? CRM functions and customer service support

01/12/18

4 out of 5

Value for money

What do you like best? You get an extremely large variety of modules (they refer to them as 'apps' for a reasonable price. I tried Workflowmax and various other alternatives before settling on Apptivo in 2016. None of the others offered the sheer range of integrated modules. If you work in a project oriented industry, you can handle the entire workflow: marketing campaigns, leads, opportunities, estimates, invoices, project management and so on, through one system. Add to this chat ...

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