AppointmentPlus Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO DaySmart Appointments

Appointment Plus User Review

What do you like best? I like that it is able to store all information about clients and counselors in one place What do you dislike? I don't like that there is the option to schedule two clients in one appointment hour, I have had many double bookings because of this and user error. What business problems are you solving with the product? What benefits have you realized? Scheduling and none other that I have reali

Generally reliable, but could be made more intuitive

What do you like best? I like that it is highly customizable to business needs What do you dislike? The server is not very reliable and there are some customizations that do not always make sense What business problems are you solving with the product? What benefits have you realized? Streamline appointment check in and store user appointment history and data - there are benefits in the sense that the system offers high customization; however, sometimes it can be difficult to ...

Technical difficulties common

What do you like best? Allows for detailed notes and when it functions properly, it has great features such as reminder emails and Confirmation emails. What do you dislike? We often experience technical issues. This site can be down for days at a time. Sometimes this site will function so slowly that it is not usable and stay that way for weeks. Recommendations to others considering the product Consider something that does not experience these technical difficulties. What business ...

Sufficient, but lacking in a few areas

What do you like best? I like how easy it is to schedule appointments and mark them as completed, rescheduled, no-show, etc. It is also very easy to add new customers and staff members. Overall, it is pretty user-friendly, so I don't have to worry about teaching new employees every single detail. The phone app is definitely a plus. It is sometimes hard for staff members to get to a computer to complete their appointments, but they always have a phone with them. The Recurring ...

Appointment plus is a convenient way to schedule

What do you like best? I like the ability to easily monitor my schedule and block off time if necessary. The color coding, which represents appointment status (cancellation, no show, complete, etc. is also really useful for monitoring at a glance. It cuts out the middle man and gives my supervisor an idea of my progress via appointment notes along with allowing all necessary employees to access our clients’ appointment statuses in one place. What do you dislike? There’s not much I ...

Very easy to use

What do you like best? Very easy to select a date on a visual calander with drop downs What do you dislike? It lags when there is more than one person logged into the system Recommendations to others considering the product So that it does not lag What business problems are you solving with the product? What benefits have you realized? Scheduling tax appointments

Not what i thought it would be

What do you like best? Easy to train the team. This product is user friendly and easy to navigate with lots of custom features available for your specific needs. The customer booking tool is easy to set up. What do you dislike? The level of support from the team. Account manager is seldom present for help or troubleshooting. Every time there is a release something seems to go wrong and the system goes down which causes mayhem. Recommendations to others considering the product ...

Easy to use

What do you like best? That it is user friendly. Anyone can easily learn how to use this. It took me all of two minutes to figure out how to move around on the software. What do you dislike? The colors. And the fact that you can't move things around to make it work better for you. Recommendations to others considering the product If you have a school program or a GED program this software is right for you. You can easily schedule classes, test, make note abut students. Everyone in ...

Frustrated by the systems email generation.

What do you like best? I like that I can see my schedule from my phone and computer. What do you dislike? I do not like how I have to enter my password every time to log in despite telling the app to "remember my login." What business problems are you solving with the product? What benefits have you realized? We are able to track hours spent doing different projects.

Semi-user friendly

What do you like best? Ability to see the rooms and who is scheduled in the rooms we have at what time in a very clear set up What do you dislike? Difficult to change things in the system. Will give random error messages with no real explanation as to why they are happening. IT support very slow to respond when issues arise especially after updates to system. What business problems are you solving with the product? What benefits have you realized? Scheduling clients quickly is the ...