AppointmentPlus Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO DaySmart Appointments

Great Scheduling System, Excellent Support Team!

What do you like best? AppointmentPlus is flexible, powerful and is backed by people who care deeply about their customers success. What do you dislike? I have no negative opinions or dislikes regarding AppointmentPlus. What problems are you solving with the product? What benefits have you realized? With Covid-19 it was a challenge to open up our offices to the public and AppointmentPlus gave us the tools to allow customers to schedule on-line and manage the influx people ...

Easy to setup, easier to use!

What do you like best? The simple way to perform reports to gather scheduled data and client data. What do you dislike? Sometimes, support tickets may take a day or two to resolve. Recommendations to others considering the product: When you setup your appointment and/or Event system, please give them a call, they are VERY resourceful and helpful! What problems are you solving with the product? What benefits have you realized? GREAT benefits to running a small ...

Very sophisticated diary system with very good support team

What do you like best? The software is very sophisticated and you can tailor-made your appointment system in details. Also, the support team is very good. Always prompt and very helpful. What do you dislike? It works best on desktop and laptop platforms, but not so easy on mobile devices. I wish I could have an app for mobile devices. Recommendations to others considering the product: I have been using AppointmentPlus since August 2005 for over 15 years. I really like it as ...

APPOINTMENTS PLUS saves us time and money

What do you like best? I love that my customers can schedule their appointments at their convenience. What do you dislike? We have few complaints. Sometimes changes to prices or scheduling do not function properly. Usually due to an error on our part but their customer services is always helpful and prompt. Recommendations to others considering the product: We recommend AP for the peace of mind that AP is helping build my business, provides services to my customers faster ...

Makes life easier

What do you like best? Parents love the flexibility of choosing their own date and time. I love that I can see how many appointments there are and if I need to adjust staff, I can easily do it quickly and efficiently. What do you dislike? There are times that I have to look around to find the area that I need to update. It seems to take a while to get an answer from customer help. What problems are you solving with the product? What benefits have you realized? Too many ...

Lots of hidden costs & NO refund policy - AVOID

AppointmentPlus charges for all basic app features such as text reminders, rebook or marketing email and online payment. They work with a third party company for online payments. The company charges a monthly fee and takes a percentage of the transaction each time which is not economically feasible and defeats the whole purpose of using an online app and cutting back manpower to book appointments over the phone. On top of that, all aspects of their interface is counter-intuitive which ...

Hidden costs and will not refund if anything doesn't work out

What do you like best? The demo team knows their product inside out and can make everything look easy but it's another story when you do it yourself What do you dislike? Hidden costs for all features even the basic such as text reminders. For payment feature, they work with a third party company that charges an arm and a leg which fee the sales team didn't cover prior to signing you up. Recommendations to others considering the product: 1. The software is counter-intuitive, ...

Buggy and outdated system

What do you like best? Gets the job done – it would be an acceptable software if it was still 1999. The specialists who work there are nice and try to be helpful. What do you dislike? Cumbersome, not intuitive, outdated interface, and slow loading time. Why can't you just create a template within the event? Why is it a separate thing? The interface requires too many clicks to get to where you need to be. Many of the fields you need to fill out are unclear in their instructions. ...

Easy way to sched

What do you like best? I like how you can look at different views of the calendar. You can look at week , month or day view. What do you dislike? Sometimes it is slow when you are adding an appointment . Recommendations to others considering the product: Make it quicker to schedule What problems are you solving with the product? What benefits have you realized? I am solving time management. And I got my work done on time.

Easy way to sched

What do you like best? I like how you can look at different views of the calendar. You can look at week , month or day view. What do you dislike? Sometimes it is slow when you are adding an appointment . Recommendations to others considering the product: Make it quicker to schedule What problems are you solving with the product? What benefits have you realized? I am solving time management. And I got my work done on time.