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AppFolio Property Manager - Property Management Software

AppFolio Property Manager Reviews in June 2026: User Ratings, Pros & Cons

Revolutionizing property management through automation and efficiency.

4.3

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AppFolio Property Manager Reviews & Ratings

4.3

Very Good

Based on 2747 ratings & 1134 reviews

Rating Distribution

Excellent

(761)

Very Good

(171)

Good

(38)

Poor

(27)

Terible

(137)

Spotsaas Editor’s POV

AppFolio Property Manager is a robust property management solution that excels in automation and user experience. It is particularly beneficial for property managers looking to streamline operations and enhance tenant interactions.Read more

AppFolio Property Manager pros and cons

  • Intuitive user interface

  • Automated workflows

  • Mobile access

  • Smart automation

  • Limited customization options

  • Higher pricing for small landlords

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Showing 901-910 out of 1134

JC

Jim C

11/29/17

4.5 out of 5

"User for 4+ years"

What do you like best about AppFolio Property Manager? That it integrates so many functions like Tenant screening and application management, our website and rental listing syndication. It’s user friendly and customer support is usually really good.

B

Bette

11/29/17

5 out of 5

Great Company with so many good people …

Great Company with so many good people and processes to help us through managing properties. Appfolio is helpful when there are problems and easy to contact with good response time.

UI

User in Real Estate

11/28/17

5 out of 5

"Ease of Use "

What do you like best? Everything is on the resident page, no tabs. What do you dislike?

AU

Anonymous User

11/28/17

5 out of 5

"Ease of Use "

What do you like best about AppFolio Property Manager? Everything is on the resident page, no tabs. What do you dislike about AppFolio Property Manager?

AC

Amy C

11/15/17

5 out of 5

"Appfolio Review"

What do you like best about AppFolio Property Manager? The ability for tenants to put in work orders online and pay online is a great asset. I like the layout of the Dashboard and that it has the ability to let me customize it to my needs. I like that the tenants/co-signers can sign leases online.

ML

Michelle Leigh Overby

11/15/17

1 out of 5

Just horrible customer service

Just horrible customer service. It could be a great product if they had even adequate customer service but you will end up waiting for days to weeks if you even get an answer. It is sad, but the customer service reps attitude is as if they really don't even care. They care to get your business for sure but once they get it, you are on your own. It is so frustrating when you need an answer and you get no help and they don''t even care about it.

MV

Mark V

11/09/17

5 out of 5

"Property Manager"

What do you like best about AppFolio Property Manager? Great support. Quick response to support requests. Ease of use.

AA

Andrea Almeida

11/02/17

1 out of 5

AWFUL ACCOUNTING APP. DO NOT BUY IT!!!

After 3 months of implementation we still cannot reconcile our receivables, prepaid maintenance and homeowners account balances. 3 months! The reason there are so many good reviews here is mainly because most people do not understand accounting. AppFolio IS NOT an accounting software and is far from being user friendly in that department. I have 30 years of experience in the accounting industry and have never seem such a dumb and idiotic accounting software. Our association (178 units) has ...

Read more

AU

Anonymous User

10/31/17

4.5 out of 5

"Easy to use!"

What do you like best about AppFolio Property Manager? Easy tenant and owner payments; great reporting for our entire portfolio (1500 unit, larger data fields)

UI

User in Real Estate

10/31/17

4.5 out of 5

"Easy to use!"

What do you like best? Easy tenant and owner payments; great reporting for our entire portfolio (1500 unit, larger data fields)

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].