AppFolio Property Manager Reviews in June 2026: User Ratings, Pros & Cons

Happy Customer!

I've been an AppFolio user for almost 6 years now and have been very pleased with the platform as well as the support I receive. I love the new features that are always rolled out!

Great system for managing properties

It makes our job much easier!

User Friendly

User Friendly The easiest Property Management Software I have used.

We moved from Yardi to AppFolio 1/1/18…

We moved from Yardi to AppFolio 1/1/18 and never looked back. It is so user friendly, we use all the reports, do our credit reports through AppFolio, pay/ACH owners & vendors, post vacancies online and on our website, make marketing flyers all with one click! The tenants & owners like (and use) their online portals. I use the letters, leases and inspection templates - all were easy to customize to fit our needs. The online help menu with blogs, videos, FAQs and live online training seminars ...

Appfolio is a magnificent application

Appfolio is a magnificent application. I use it at the office and on the road, never fails and gives me all the reports I need. Only one small detail, as I use many devices, the app is always telling me it doesn't recognize the device. i wish there was a way where I could put the info of all my devices in so I wouldn't have to go through this procedure. Thanks, Mario Horowitz

AppFolio is great

AppFolio is great! One of the things I like best about AppFolio in comparison to other software companies is their customer service. If you have an issue, it is handled quickly and there isn't an additional fee for customer service.

I really love using AppFolio

I really love using AppFolio! It is so user friendly! You can easily self train on this software. Also, the user communities and the help and support are very informative and answer questions quickly. I have used Yardi and OneSite and definitely prefer AppFolio!

Highly Recommended

Appfolio provides an irreplaceable software & cloud service for our property investment and management company. Their customer service team is very accessible and helpful as well. My one suggestion would be to have assigned users be notified when there is a note added to a tenant page, unit page etc by an employee - this way everyone is kept in the loop. Also, it would be good if you can add a To Do list feature by property, like Asana...that can help with scheduling and planning ...

Even Stone Age People Can Use This Property Management Software

If you are thinking of getting Property Ware, Yardi, PBoss, Stop as you will be wasting your time, effort and money. Come to the new century revolutionary program that does it all for you. Appfolio has been the best program I have ever used in Property Management Industry. I have 20 Years of experience in this Industry and have used several property management software programs but using appfolio you will not be wasting time or your money. And yes this program even works for the people who ...

Love this program

Love this program. I just wish we understood all of it's capabilities.