AppFolio Property Manager Reviews in July 2025: User Ratings, Pros & Cons

"Excellent Software - Highly Recommended for Property Management Companies "

What do you like best about AppFolio Property Manager? Reporting, Universal Search, Customer Support. The ability to search all of AppFolio in their universal search bar is incredible. Doesn't matter if I need tenant, owner, property or specific unit info. I can access all of it very quickly. That plus the varied and detailed reports we can create are incredible. We used AppFolio when working at a 418 unit HOA. It was our first time with HOA management and AppFolio support was incredible. ...

Amazing company

Amazing company. Always there to help when needed.

"Love this Software!"

What do you like best about AppFolio Property Manager? I have used so many property management products over the years and this one is by far the easiest software! It keeps all the information relevant to a specific property, HOA or building in one place and you don't have to search hard for relevant info.

The user experience is excellent

The user experience is excellent and intuitive. We have been able to transition our outside accountants from regular visits to our office, to being able to work remote, saving time and money. Separating rentals from HOAs is a valuable feature. Also very easy for our residents to use the tenant portal and pay rent, check their account, and submit maintenance requests. Very satisfied.

"Many features but slow. "

What do you like best about AppFolio Property Manager? I like many different options for customization and storing information in different ways.

"Many features but slow. "

What do you like best? I like many different options for customization and storing information in different ways.

Great Product for Midsized Management Companies

User Friendly, Lacks personalization in a few locations. But is a great solution for small to mid sized companies.

I really love using AppFolio

I really love using AppFolio! It is so user friendly! You can easily self train on this software. Also, the user communities and the help and support are very informative and answer questions quickly. I have used Yardi and OneSite and definitely prefer AppFolio!

Very helpful site for apartment…

Very helpful site for apartment solutions

AppFolio is great

AppFolio is great! One of the things I like best about AppFolio in comparison to other software companies is their customer service. If you have an issue, it is handled quickly and there isn't an additional fee for customer service.