AppFolio Property Manager Reviews in July 2025: User Ratings, Pros & Cons

Great!

The software is easy to navigate. Updates are being added all the time to make the program even more user friendly. Also great response with help desk tickets submitted. Their employees are always super polite and glad to help. Thanks AppFolio Team!

Excellet Prodcut and Staff

AppFolio provides the best service and software to help us to be successful. They are very intuitive to the needs of Property Management companies. The software provides all the tools needed to help manage our business. The use of their software is simple and does not miss any details.

Appfolio makes property management a breeze

Appfolio provides an amazing system that is very easy to use and navigate. Their friendly staff welcomes questions and feedback. They continue to make positive changes to the system including options relevant to today's renters.

Would recommend Appfolio for Property Mgmt anytime - anywhere

I think that this program or system you guys at Appfolio have come up with is so helpful for any property mgmt company and you are always listening to your client needs and updating. do get me wrong you can always improve, but the good thing about Appfolio is that they are willing to listen & do so.

Appfolio makes rent week a breeze!

Fantastic software! Always improving and adding new features.

Country Club Place Apts.

This is the easiest most sensible program for Apartment management that I have ever worked. My one wish is that the "past" residents would drop to a separate space, allowing the present and future residents first access. I am beginning to have more Past than present and it is a lot to wade thru.

Totally satisfied with the support I receive from AppFolio.

Every time I have an issue that I can not figure out. I ask and my problem is resolved.

Response Time to Support Requests

We've noticed that when we submit a support request it takes a while before we can get an answer. Usually the representative calls us when we are done with work. Probably due to the time difference. To have a life chat would be very helpful.

Very user friendly with constant updates to improve quality.

This is a great program to track, process, and store information.

Appfolio Property Management

I switched from a competitor. I have never looked back, customer service is great, I get a call back on questions and get real help, videos and website is super, technology is cutting edge. suggestions are herd and acted upon, Appfolio sets the standard, price is fair. Overall 5 stars