spotsaas-logo
Get Listed

9.8

Spot Score

Animoto - Video Editing Software

Animoto Reviews in May 2025: User Ratings, Pros & Cons

Turn your memories into captivating films.

4.4

Add to compare

Starts from $8/Month when Billed Yearly, also offers free forever plan

Request a Quote

Animoto Reviews & Ratings

4.4

Very Good

Based on 1297 ratings & 340 reviews

Rating Distribution

Excellent

(255)

Very Good

(60)

Good

(8)

Poor

(6)

Terible

(11)

Expert's Review

Animoto stands out as a top choice for creating engaging videos, with a strong emphasis on exceptional customer service. Users consistently praise the outstanding support provided by Animoto's team, exemplified by instances where individuals like Savannah Frazier went above and beyond to assist customers, making the experience truly exceptional. The platform's ...Read more

Animoto pros and cons

  • Excellent customer service with prompt and helpful responses, ensuring customer satisfaction.

  • Intuitive and easy-to-use interface, suitable for beginners without prior video creation experience.

  • Quick and efficient video creation process with templates and customization options.

  • Vast library of royalty-free music available for creating engaging videos.

  • Limited customizability and advanced functionality options compared to other platforms.

  • Marketplace for additional apps and connectors may be lacking, restricting access to advanced features and tools.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 71-80 out of 340

TS

Traci Schwomeyer

11/25/20

1 out of 5

Auto Renewal Surprise!

Make sure you know that you will automatically be billed! I tried to dispute an auto renewal the same day it occurred. Nope. Not even a heads up that the renewal was coming, I guess it's their way of making money. It's really poor customer service.

PH

Philou Hm

11/22/20

5 out of 5

A very honest company you can trust.

I had not been using Animoto for a long time as I had shifted my activity so something different. Like most people, sometimes we tend to forget when we subscribe to a service online. This is how I remembered that I was a subscriber of Animoto because I had noticed a charge in my bank account. Unfortunately for me, I could not even remember the email I used for my subscription, and that was some time ago. Luckily, the charge mentioned the receipt number and I decided to email animoto to ...

Read more

Z

Zahra

11/20/20

5 out of 5

Gerard was such a huge help

Gerard was such a huge help, I really appreciate it!

D

Dina

11/19/20

5 out of 5

Thanks for the prompt help

Thanks for the prompt help . Was able to change password immediately and get on forward to completing my work. Appreciate the guidelines sent

DC

Dan Cantero

11/19/20

5 out of 5

I needed assistance with a billing…

I needed assistance with a billing issue. I submitted a request and it was handled quickly and my problem was sorted. Thank you to the team.

CS

Chad Smith

11/18/20

5 out of 5

Excellent Customer Service A+++

I recently switched companies and had an expensive pro subscription that auto renewed and charged my credit card, but i still love the service and wanted to keep a personal account. Animoto team contacted me ASAP and credited my account and got me set up for a personal account. Awesome company. i have been using them for years both personally and professionally.

T

Thomas

11/15/20

5 out of 5

I forgot to cancel my subscription...

I forgot to cancel my yearly subscription. I know I have to blame myself for that, but the Animoto Support team went far above their refund policy and supported me. Pragmatical issue solving. I love that kind of approach and really appreciated their support!

B

Bernadette

11/12/20

5 out of 5

Refund

Sallianne responded promptly and was extremely pleasant and helpful when I asked for a refund for my accidental subscription. It is very rare to have an experience that is not stressful but pleasant concerning refunds. So thank you!

KA

Karla Alejandra De bonilla

11/09/20

5 out of 5

I love it!

I love it!It is an awesome tool to communicate and spread very useful content.

VW

Vivien Wang

11/04/20

4 out of 5

Gonna the job done mostly

It’s difficult to edit on an iPad. I wish there were a few more features. It’s a little tedious trying to look for songs, but it’s still possible to arrive to one that fits the video ok. The audio gets toned down between slides which I wish could have been an option instead. I don’t think you have full control over how things move, like the text or transition.