Aloware Reviews in June 2026: User Ratings, Pros & Cons

Aloware Review

What do you like best? Texting Capabilities and ease of use. SMS integration is good too What do you dislike? Setup is a bit combersome, especially if you come from a traditional phone system background. What problems are you solving with the product? What benefits have you realized? I am now able to offer customers that prefer texting the ability to interact with us at a 100% text option.

Easy and smoove contact between me and customers. Power dialer fails to work sometimes.

What do you like best? I can call multiple customers in a fast manner without ever having to pull out my cell phone. What do you dislike? I currently do not have any dislikes with the system. Recommendations to others considering the product: Don't give up when you first start it is a little tricky but it is super simple once you find the right tools for you. What problems are you solving with the product? What benefits have you realized? I am solving the issue of having ...

Amazing tool to follow up with leads! Getting max ROI for our leads

What do you like best? I run a mid-sized firm focused on personal injury and employment law. Our biggest problem has been doing follow-ups with leads over a long period of time. Its easy for our team to lose track of all the leads coming in that we've paid for and they are lost. Aloware changed this for us, we’ve put our follow up sequences on autopilot! The software automatically calls each lead as many times as we'd like until we get connected. What do you dislike? Nothing to ...

Speed and persistence is all you need and Aloware is all about that!

What do you like best? Success with Personal Injury leads means speed and persistence. Aloware connects us with leads in less than a minute, and we’re the first firm they talk to. This means more cases! Usually, 80% of potential clients go with the first firm that calls them and we want to be that first caller :) we use Aloware to do just that. Mostly their power dialer. What do you dislike? none whatsoever. will keep you guys posted if I found any thing to dislike! What ...

Advanced Legal Lead Management Software

What do you like best? Legal industry has long been underserved by technology. Aloware fills that gap for us, connecting our lead gen efforts to our case intakers and making client communication ultra-efficient.We use buy personal injury leads daily and push them to Aloware with their API, and Aloware starts contacting the leads until they respond back. Responses are then forwarded to us so we can do a case intake. What do you dislike? They can increase their tags optimization on ...

Best in Call Center Software

What do you like best? Our short term rental company loves Aloware because it's seamless, our VAs think it's intuitive, and the platform is very stable. We have been able to reduce costs associated with customer service by 50% by incorporating VAs into our business through Aloware's platform. What do you dislike? There is not much to complain about. Any feedback I do give is taken seriously and turnaround time on new features is very fast. They've come a long way since their beginning ...

Bye RingCentral! HELLO ALOWARE

What do you like best? My agents adapted to it quickly. It's very easy to use and customer support is unmatched. Anoosh hits it out of the park. When we have a concern it gets addressed quickly. Unlike other competitors such as RingCentral where they have you legit post your question to a community who is also as lost as you are. Texting is awesome. Emailing is coming and faxing is coming. This company has it all in one easy to use platform. If your considering RingCentral stop right now ...

Anoosh & Sohrab are the best!

What do you like best? The support & continuous features that Aloware provides is just amazing. They continue to implement more features and the inbound & outbound calls are super easy to make. What do you dislike? They are heavy on Hubspot, and we use Zoho so the integration comes later, but they do such a wonderful job trying to do their best to make it integrate with Zoho and create new features for us. What problems are you solving with the product? What benefits have you ...

Nice

What do you like best? It is very easy to understand the flow of this software What do you dislike? It stuck sometimes when many issues occur at the same time What problems are you solving with the product? What benefits have you realized? It helps my representative to provide the best support to my customers

Great Product, Reasonable Pricing, and Amazing Customer Service

What do you like best? Aloware is easy to use and learn. I like the live metrics on the dashboard, visuals, and reports that can be automatically generated every day. And the fact that it integrates seamlessly with HubSpot is just excellent. Connecting and communicating with our customers have been more efficient since the transition. Their team goes beyond what you'd expect - responsive and helpful. My overall experience with Aloware has been genuinely great. What do you dislike? I ...