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Aloware - Contact Center Operations Software

Aloware Reviews in June 2026: User Ratings, Pros & Cons

Streamline your contact center for maximum efficiency.

4.6

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Starts from $250 / Month, also offers free forever plan

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Aloware Reviews & Ratings

4.6

Excellent

Based on 114 ratings & 266 reviews

Rating Distribution

Excellent

(249)

Very Good

(11)

Good

(5)

Poor

(1)

Terible

(0)

Spotsaas Editor’s POV

Aloware is a contact center solution that emphasizes performance tracking and call quality monitoring. Its focus on real-time visibility helps improve team performance, making it a solid choice for contact centers.Read more

Aloware pros and cons

  • Performance tracking

  • Call quality monitoring

  • Real-time operations visibility

  • Improves team performance

  • Limited integrations

  • Basic reporting features

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Showing 181-190 out of 266

IC

Internal Consultant in Computer Software

07/15/20

5 out of 5

Aloware Review

What do you like best? Love the simplicity and data reporting aspects. What do you dislike? There are no downsides that I have come across. What problems are you solving with the product? What benefits have you realized? Easily communicate and view objectives with the team.

UI

User in Computer Software

07/15/20

5 out of 5

Love this software!! Very versatile for different company departments!

What do you like best? I like that everything can be found in one central place and that the software use is very intuitive. The team is also super responsive to help with questions or concerns. What do you dislike? There is nothing I can think of at the moment. Recommendations to others considering the product: Definitely give Aloware a shot through a trial and demo. They have a great product and are continuously adding more features to their product roadmap to deliver the best ...

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IA

Industry Analyst / Tech Writer in Information Technology and Services

07/15/20

5 out of 5

Well Rounded Caller

What do you like best? The Aloware staff are very responsive to issues we have had. They are also very quick to patch any issues which may arise and are willing to build out modules for us upon request, which is a very nice feature. What do you dislike? There are still areas where they could improve on the infrastructure, but any issue we have encountered has gotten ironed out quickly. What problems are you solving with the product? What benefits have you realized? Aloware is ...

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UI

User in Computer Software

07/15/20

4.5 out of 5

Good product with a solid support team behind it.

What do you like best? The Aloware team is very responsive to my company's needs and is eager to hear feedback and implement new features based on our input. The dialer is very intuitive and feedback from the sales development representatives is good. I enjoy how easily it is to access previous calls and even listen in on current ones. The software is very built out with a variety of useful applications. What do you dislike? Aloware is still a relatively new company and therefore ...

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UI

User in Consumer Services

07/10/20

5 out of 5

“We’re impressed”

What do you like best? We moved from our office phones to this because Aloware changed this concept for us. We’re impressed by how complete the features are, that we easily migrated the whole team to this. The good thing about it is that it all happened before the pandemic starts and that’s when we realized we made the right move. What do you dislike? Some of the features are a little advanced for us, maybe simple guides can help. What problems are you solving with the product? ...

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EA

Ed Anderson S

07/09/20

5 out of 5

Integrating with HubSpot is easy

What do you like best? We use HubSpot as a CRM and we like the integration feature of Aloware with it. Also, setting up the integration is not too hard, unlike other systems we have used before. Overall, I think Aloware is great and a perfect fit for our business. What do you dislike? I don’t really have a complaint but maybe add more functionalities that will help businesses like us in the future. Recommendations to others considering the product: This is one of the best phone ...

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GL

Genia L

07/09/20

5 out of 5

Awesome features

What do you like best? The design is simple and user-friendly. Features are outstanding. There’s nothing like it. Friendly. Features are outstanding. There’s nothing like it. What do you dislike? Mobile app needs a little more fixing, but the desktop’s working well. Among this, none. I’m happy with my overall experience. Recommendations to others considering the product: You can literally do anything with this software, hands down. We might be in different industries and ...

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RM

Regine M

07/08/20

5 out of 5

my experience with aloware

What do you like best? Everything is smooth-sailing and easy to use. The day we got started with Aloware, we didn’t have a hard time because our existing data were all synced with our Hubspot data. I didn’t have to switch tabs every now and then when I’m in Hubspot. What do you dislike? So far, so good. I love everything about it. Recommendations to others considering the product: Sales dialer works like a charm. It’s one of their best features for a reason. What problems are ...

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JZ

Jhomel Z

07/08/20

5 out of 5

Power dialer is really powerful

What do you like best? How it predicts if your outbound call is landing to a voicemail is a different kind of sorcery, but it really works! We’re so thankful for it. We had more time now attending to real calls. What do you dislike? Nothing to dislike here. But it will help other users if more guides were provided to us to understand the software easily. What problems are you solving with the product? What benefits have you realized? Because it automatically drops the bad calls, ...

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UI

User in Law Practice

07/08/20

2.5 out of 5

Features and Benefits

What do you like best? “Text messaging made our outreach more expansive” What do you dislike? None that I could think of at the moment. What problems are you solving with the product? What benefits have you realized? We don’t need a separate program for our SMS broadcasts.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].