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Aloware - Contact Center Operations Software

Aloware Reviews in June 2026: User Ratings, Pros & Cons

Streamline your contact center for maximum efficiency.

4.6

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Starts from $250 / Month, also offers free forever plan

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Aloware Reviews & Ratings

4.6

Excellent

Based on 114 ratings & 266 reviews

Rating Distribution

Excellent

(249)

Very Good

(11)

Good

(5)

Poor

(1)

Terible

(0)

Spotsaas Editor’s POV

Aloware is a contact center solution that emphasizes performance tracking and call quality monitoring. Its focus on real-time visibility helps improve team performance, making it a solid choice for contact centers.Read more

Aloware pros and cons

  • Performance tracking

  • Call quality monitoring

  • Real-time operations visibility

  • Improves team performance

  • Limited integrations

  • Basic reporting features

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Showing 141-150 out of 266

MM

Mikey M

10/13/21

5 out of 5

"A great alternative to AirCall"

What do you like best about Aloware? I love the crystal clear calls! The calls come in clean and crisp and never drop! It has been such a headache dealing with AirCall and calls dropping or people not hearing me on the other end. Then there would be other issues like the software going down at random times, which is terrible for our SDRs when they need to make sales calls. We have not had one problem with Aloware in the software going down or calls dropping. I also like how being an admin ...

Read more

AU

Anonymous User

10/07/21

5 out of 5

"Best telephony system on the market"

What do you like best about Aloware? Aloware's contact center has been instrumental in our company's growth. I've used many different telephony and call tracking platforms in the market and nothing compares to Aloware and all its capabilities within one platform. Setup was quick and easy. We ported over dozens of numbers from another carrier and the transition was very smooth. Customer service is the absolute best!

AU

Anonymous User

10/07/21

5 out of 5

"Very easy to use!"

What do you like best about Aloware? The texting feature for sure! I wasn't able to text on our old phone system. What do you dislike about Aloware?

AU

Anonymous User

10/05/21

5 out of 5

"GREAT! ALOWARE"

What do you like best about Aloware? It was good working with aloware. Very convenient especially with reporting. Just few things to add with regard to the activity or agent status

AU

Anonymous User

10/05/21

5 out of 5

"Great platform!"

What do you like best about Aloware? I like how easy it is to use Aloware! Besides that, I have never had any issues concerning call quality. It is also great that we can use it within HubSpot!

EC

Erica C

10/05/21

5 out of 5

"Works within Hubspot"

What do you like best about Aloware? I love how you can use Aloware within HubSpot. I'm able to work off of one page instead of multiple pages. What do you dislike about Aloware?

AU

Anonymous User

10/05/21

5 out of 5

"Great phone experience."

What do you like best about Aloware? It is easy to use and very intuitive. The reports section also gives you an insight into your phone usage. What do you dislike about Aloware?

AU

Anonymous User

10/05/21

5 out of 5

"New to Aloware and so far so good"

What do you like best about Aloware? Works great on mac and good integration with HubSpot What do you dislike about Aloware?

AU

Anonymous User

10/01/21

5 out of 5

"its very easy to use!"

What do you like best about Aloware? I can track all my calls and see what happened! What do you dislike about Aloware?

TW

trevor w

09/29/21

5 out of 5

"Aloware review"

What do you like best about Aloware? being able to text/call very easily from one app. What do you dislike about Aloware?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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