Aloha POS Reviews in June 2025: User Ratings, Pros & Cons

"Efficient"

What do you like best? It's fairly simple to make tweaks to the system like add employees, create items, make panels and buttons that then help the FOH staff to work efficiently What do you dislike? The item lookup is hard to search for items on What problems are you solving with the product? What benefits have you realized? It stream lines items that we use across our company at other locations as well as allows for differences across locations

"Great restaurant POS."

What do you like best? Very easy to use. The options are laid out by category (which follow the steps of service). The categories can then further expand to view more options. When ringing in the item it walks you through all the required mods (temp, additional sauces, sides). Very easy to use What do you dislike? I do not like that every meal is required to be accompanied by a drink. I do not like pressing “water” every time someone gets a water. What problems are you solving with the ...

"Best pos system"

What do you like best? I love how everything is categorized, making it easy to find everything What do you dislike? There is honestly nothing I dislike about this system. I’ve been working with it for 8 years and I love it What problems are you solving with the product? What benefits have you realized? I have realized how easy the communication with the BOH with the FOH is. It’s very easy to put motifications in for better communication

"Aloha has been manageable even in hectic situations!"

What do you like best? It is very organized, concise, and easy to use. What do you dislike? I think the interface is very simple, I think the only thing that could be helped is how the management organizes the POS setup, but that isn't up to Aloha. What problems are you solving with the product? What benefits have you realized? Customer satisfaction and quick input!

"Which is worse...Aloha or NCR???"

What do you like best? Aloha has been awful for my business, and I believe the root source is NCR. The only thing that I like about it is that I have some familiarity with the system. Besides that, we keep encountering new problems with the software and the hardware. I've had 2 of my 6 brand new terminals replaced after they went bad and corrupted my whole system. It has not been good for business what so ever. What do you dislike? I can't stand NCR. Their customer service is dreadful. All ...

"Which is worse...Aloha or NCR???"

What do you like best? Aloha has been awful for my business, and I believe the root source is NCR. The only thing that I like about it is that I have some familiarity with the system. Besides that, we keep encountering new problems with the software and the hardware. I've had 2 of my 6 brand new terminals replaced after they went bad and corrupted my whole system. It has not been good for business what so ever. What do you dislike? I can't stand NCR. Their customer service is dreadful. All ...

"18 Year User of Aloha"

What do you like best? The training curve is not as long with new hires. What do you dislike? That it is not chip ready for credit cards. Have thought about moving to another POS based on this alone. They fib about their progress on this, "They are working on it, it'll come out soon." is what I've heard for 2+ years...no joke. Recommendations to others considering the product: Because of changing credit card requirements go with a product that takes this seriously. If they don't you can ...

"20 plus years using Aloha"

What do you like best? Reliability, it has not gone down in years. Strong customer support from BEC of Denver since it was first installed. It is user friendly for servers and management. It increases speed of service. Communicates orders to the kitchen clearly. What do you dislike? Adding new employees and new menu items is cumbersome and front of house has to be shut down to update. The upgrade to the BOH was not an improvement and is less intuitive to use. Recently we have had to spend ...

"Great service"

What do you like best? very thorough when it comes to servicing clients. What do you dislike? a little pricey. Also there is a need for EMV processing for restaurants What problems are you solving with the product? What benefits have you realized? consistent and reliable pos processing

"One of the best POS I had to manage in 20 years "

What do you like best? User acceptance and familiarity. Easy to train What do you dislike? No integration API, hard to extract data What problems are you solving with the product? What benefits have you realized? Ease of use