Aloha POS Reviews in June 2025: User Ratings, Pros & Cons

"I have worked with Aloha POS for 7 years in IT side and for 6 years as a bartender and server."

What do you like best? Its easy to support and to use. IT integrates with other applications very well both developed by NCR and outside their company. What do you dislike? I dislike the Corporate support dept at NCR. What problems are you solving with the product? What benefits have you realized? we run our whole business on some part of Aloha from POS to inventory with NBO .

"Robust POS / Solid Legacy Option"

What do you like best? Aloha POS is a robust resource for single and multi-unit operations. We've managed to track multiple revenue sources through Aloha, not a feature of some of the newer tablet based options. We worked with NCR to replicate our data for building our own reports and dashboards, that was an enjoyable process. What do you dislike? Our local distributor has poor customer service, not entirely NCR's fault. We have concerns about not seeing a tablet based version of Aloha we ...

"Aloha or Not Aloha - That is the question"

What do you like best? I like that it is easy to use because I have used it for so long. It seems that most servers and mgmt that are hired are familiar with it as well. The restaurant management side of things is good as well since it gives me insight to the business. It is a system that we have used for the last several years. We were one of the first users in the Houston market. What do you dislike? The service level that we receive is low. Hard to get someone to address new ideas that ...

"Poor service in Spain"

What do you like best? centralized management, reporting from Insight What do you dislike? we have severals problems with hardware timming in Spain. from our last bought we receive 2 RMA hardware as new and 2 incorrect model... What problems are you solving with the product? What benefits have you realized? Problems due Fiscal solution, when it get collapse all system had poor performance. and time is critical for businesss

"SoBe review"

What do you like best? Nothing. We hate using the system every day What do you dislike? Cumbersome to use. Not intuitive. Not enough reporting options. BOH programming for menus and everything else is like working with a program from the 70’s What problems are you solving with the product? What benefits have you realized? We thought it was the best solution out there three years ago and regret the choice every day

"Aloha POS is about ten years behind and five to the left"

What do you like best? I had to think really hard about this one and I came up with nothing What do you dislike? I don't even know where to start. We are using few of Aloha's services, such as loyalty, online ordering, and POS. First of all, each one of these pieces of software has a completely different logic and interface, which makes it a challenge to manage. We've had all kinds of issues especially with loyalty and online ordering, starting from implantation time taking double or triple ...

"Aloha POS is about ten years behind and five to the left"

What do you like best? I had to think really hard about this one and I came up with nothing What do you dislike? I don't even know where to start. We are using few of Aloha's services, such as loyalty, online ordering, and POS. First of all, each one of these pieces of software has a completely different logic and interface, which makes it a challenge to manage. We've had all kinds of issues especially with loyalty and online ordering, starting from implantation time taking double or triple ...

"SoBe review"

What do you like best? Nothing. We hate using the system every day What do you dislike? Cumbersome to use. Not intuitive. Not enough reporting options. BOH programming for menus and everything else is like working with a program from the 70’s What problems are you solving with the product? What benefits have you realized? We thought it was the best solution out there three years ago and regret the choice every day

"Software and a company that just hands down works well."

What do you like best? Software that is designed for our business with everything we need. Anything we can think of that we would want is available in the software. From the back end to the front of house and all the cloud products we use it's very easy to use and works well for us. What do you dislike? I am having trouble thinking of anything in the software. Our biggest challenge is the system not being chip card ready. I know it's in the works but I feel like as big as NCR is that it ...

"Real time info "

What do you like best? very informative REAL TIME info that can not only help us in future planning but on day to day process What do you dislike? frankly ? no dislikes this product is definate an advantage on our daily needs Recommendations to others considering the product: very informative tool to use What problems are you solving with the product? What benefits have you realized? 1) real time hours sales track 2)Keep schedule maintained as to real time sales 3) keep track of category ...