Aloha POS Reviews in June 2025: User Ratings, Pros & Cons

"Best Over All Performance"

What do you like best? The reliability of the system is very good. Functionality FOH is straight forward and easy to learn. Changing menu items, printer routing, submenu layout and reporting BOH are easy. I change at least 4-6 items daily for our food specials and draft list and it only takes a few minutes.(BOH, see below) Gift cards and loyalty programs are nice and easy to use. The Pulse App is great. (needs a few updates tho, see below) What do you dislike? Cons: No finger print login ...

"Tried and true but cumbersome"

What do you like best? Aloha has Industry leading functionality and interfaces with most third party software. There is generally local support available, either through a dealer or independent contractors. Restaurant staff has probably used it before and is familiar with the functionality. Config Center is a great tool for managing menus What do you dislike? Aloha was written 30 years ago and its heritage shows. An on-site server is required and data is stored in flat files in dated ...

"ALOHA"

What do you like best? It is easy to utilize and to use basic functions. The payroll report, overtime warning, What do you dislike? Certain functions are limited and I have to call support so they can make them available. By calling them we incurred a charge, I dislike additional charges. What problems are you solving with the product? What benefits have you realized? If the server erases the credit card after the customer leaves I can access the information in the back of the house ...

"Santiago's Review"

What do you like best? POS users seem to like it's versatility and the familiarity, since it is so widely used at other companies as well. What do you dislike? It takes too long to get help with issues. Also, it seems as though many of the techs are fishing for the root cause when they really don't know what could be causing the issue in the first place. Recommendations to others considering the product: Know upfront that NCR will over promise and under deliver. More than anything, customer ...

"Aloha to Aloha?"

What do you like best? Built like a tank hardware, easy screen to read, stands up to high volume usage What do you dislike? behind the times on operating features and most costly on the market Recommendations to others considering the product: Aloha looks to be the NCR of the 70's the industry leader, but competition has not only caught up, but surpassed the operating system at a lower cost What problems are you solving with the product? What benefits have you realized? few problems solved, ...

"Steubens review"

What do you like best? No system is perfect but Aloha has great customer service and is always willing to accommodate any requests we may have along the way. What do you dislike? Wish the scheduler is easy to use. Not much else Aloha is great What problems are you solving with the product? What benefits have you realized? Price accountability and accuracy with numbers. We also use a couple of different 3 rd party programs such as Reserve and shift notes. Aloha is always easy to get a 3 rd ...

"Very helpful organized system "

What do you like best? People are friendly and always helpful to fix the problems as they arise What do you dislike? Sometimes too complicated and time consuming to get the situation under control What problems are you solving with the product? What benefits have you realized? Restaurant sales and labor management and trying to stay on top of overtime and time management

"None"

What do you like best? New screens - real time data - employee hours - item tracking What do you dislike? No hand held credit card or iPads to go with aliha What problems are you solving with the product? What benefits have you realized? None. Nobody has gone thru system training

"Sr. Director of IT"

What do you like best? Compatible with multiple hardware vendors Can handle different markets, SQR, FS, etc. What do you dislike? Too frequent issue on EOD not completing, need to re-grind, etc. In today's world this should be rare and it is not. What problems are you solving with the product? What benefits have you realized? POS both over the counter and online integration

"Aloha POS review"

What do you like best? It is very user friendly. Easy to train the front end users. What do you dislike? Support is difficult to get a hold of and you never know who you are getting. Most likely they know nothing about your account. We used to have local support. Recommendations to others considering the product: Ask about support What problems are you solving with the product? What benefits have you realized? POS Integration with R365