Allego Reviews in July 2026: User Ratings, Pros & Cons

"Amazing Customer Success + Solid, easy to use product!"

What do you like best about Allego? Love conversation intelligence - easy to use especially if it is your tool of choice to help your coachees improve! What do you dislike about Allego? Content management in Allego feels complicated - but super convenient for people to use when partaking in content. Recommendations to others considering Allego: Use the CSM team! They are so helpful! What problems is Allego solving and how is that benefiting you? Coaching our team, managing content for ...

"Fantastic insights for your calls"

What do you like best about Allego? I love the insights and stats that Allego captures for our coaching calls. It's great to give feedback/comment on a specific timeframe within the call/video and simple to navigate. It allows you to now track and formulate specific attributes of a top-performing call. What's cool is that you can customize the words/tags that Allego picks up and reports. And it automatically transcribes your calls into text. What do you dislike about Allego? I wish the ...

"Conversation Intelligence changed the way I have conversations!"

What do you like best about Allego? I love the analytics that I get from my calls, seeing how many questions I have asked, how many fillers I have used has changed the way I speak to people on the phone. What do you dislike about Allego? The only downside I have with Allego, is not being able to click immediately on a number in my calendar to call it, previous software used had a click2dial feature which is missing. What problems is Allego solving and how is that benefiting you? I have seen ...

"Conversation Intelligence changed the way I have conversations!"

What do you like best about Allego? I love the analytics that I get from my calls, seeing how many questions I have asked, how many fillers I have used has changed the way I speak to people on the phone. What do you dislike about Allego? The only downside I have with Allego, is not being able to click immediately on a number in my calendar to call it, previous software used had a click2dial feature which is missing. What problems is Allego solving and how is that benefiting you? I have seen ...

"Fantastic insights for your calls"

What do you like best about Allego? I love the insights and stats that Allego captures for our coaching calls. It's great to give feedback/comment on a specific timeframe within the call/video and simple to navigate. It allows you to now track and formulate specific attributes of a top-performing call. What's cool is that you can customize the words/tags that Allego picks up and reports. And it automatically transcribes your calls into text. What do you dislike about Allego? I wish the ...

"Amazing tool for coaching sales team ."

What do you like best about Allego? allows the team listen , reflect and change areas of their performance to attain better more consistent results. Also love the metrics and challenge scenario's What do you dislike about Allego? Very hard to get the sales team to use it on the road as there still isn't an app. We are therefore missing loads of opportunities to save calls . Would also be amazing if we could record inbound calls can't save into a folder in shared library Recommendations to ...

"Amazing tool for coaching sales team ."

What do you like best about Allego? allows the team listen , reflect and change areas of their performance to attain better more consistent results. Also love the metrics and challenge scenario's What do you dislike about Allego? Very hard to get the sales team to use it on the road as there still isn't an app. We are therefore missing loads of opportunities to save calls . Would also be amazing if we could record inbound calls can't save into a folder in shared library Recommendations to ...

"Very good support from our Refract colleague, Mathew Wright, very helpful and quick to respond"

What do you like best about Allego? We use the conversation intelligence software and it is very user friendly and easy to use, the back up support is also very good. What do you dislike about Allego? Would be good to have an app and also have incoming call recording What problems is Allego solving and how is that benefiting you? It is a really useful coaching tool and platform to share best practice

"review of Allego tool"

What do you like best about Allego? i mostly like the fact each topic is separated and by going into the product folder i can easily find all information for a specific product. i also like the featured channels area because i can also hav a quick overview of different topics. What do you dislike about Allego? so far i like the layout of Allego and does not dislike anything in particular about it. What problems is Allego solving and how is that benefiting you? i mostly use Allego for Sales ...

"My experience with Allego"

What do you like best about Allego? Easy to review and share content. Our training team can easily upload new content for us to review. What do you dislike about Allego? I don't use the share content with external sources and email tracking. What problems is Allego solving and how is that benefiting you? Training is the most easily solved problem. We can roll out necessary content to the the necessary group very quickly and easily.