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9.1

SpotScore

AlertOps - Incident Management Software

AlertOps Reviews in September 2026: User Ratings, Pros & Cons

Streamline your incident management with real-time alerts.

4.72

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Starts from $5 / User / Month when Billed Yearly, also offers free forever plan

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AlertOps Reviews & Ratings

4.72

Excellent

Based on 70 ratings & 100 reviews

Are you using AlertOps?

Rating Distribution

Excellent

(74)

Very Good

(26)

Good

(0)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

AlertOps users consistently report that the platform's strength lies in its customizable alert routing and escalation rules. Before shortlisting, verify that AlertOps can ingest data from your specific monitoring tools—while it integrates with major platforms like Datadog, New Relic, and Prometheus, custom API integrations may require engineering support. Test ...Read more

AlertOps pros and cons

  • Efficiently handles on-call responsibilities, reducing operational burdens and allowing users to focus on core tasks.

  • Customizable alerts and integrations tailored to individual needs, with excellent and responsive support.

  • Initial setup and utilization may be challenging for users without adequate guidance due to the system's feature richness.

  • Limited availability of third-party apps and connectors in the marketplace may restrict advanced functionality options.

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Showing 81-90 out of 100

AU

Anonymous User

10/29/19

5 out of 5

"Great tool and support "

What do you like best about AlertOps? The tools works great and the support is amazing. Every time we needed assistance they were there to help us out. What do you dislike about AlertOps?

AU

Anonymous User

10/29/19

5 out of 5

"Great tool and support "

What do you like best about AlertOps? The tools works great and the support is amazing. Every time we needed assistance they were there to help us out. What do you dislike about AlertOps?

AU

Anonymous User

10/29/19

5 out of 5

"Good but takes time to learn"

What do you like best about AlertOps? There are tons of features that help our daily lives. As soon as it's set up it works well. In rare cases when I need support they are always at hand and very helpful.

AU

Anonymous User

10/29/19

5 out of 5

"Good but takes time to learn"

What do you like best about AlertOps? There are tons of features that help our daily lives. As soon as it's set up it works well. In rare cases when I need support they are always at hand and very helpful.

AU

Anonymous User

11/27/18

4 out of 5

"AlertOps, for when the rest just don't cut it!"

What do you like best about AlertOps? AlertOps its the best solution when you compare cost and features, they are willing to work with your specific needs to tailor their product to you. If you need something new, they will listen and add it to their roadmap.

AU

Anonymous User

11/27/18

5 out of 5

"Excellent Incident Management Tool"

What do you like best about AlertOps? Ease of setup and integration with multiple communication channels like Slack, SMS, and VOIP. What do you dislike about AlertOps?

AU

Anonymous User

11/27/18

4 out of 5

"AlertOps, for when the rest just don't cut it!"

What do you like best about AlertOps? AlertOps its the best solution when you compare cost and features, they are willing to work with your specific needs to tailor their product to you. If you need something new, they will listen and add it to their roadmap.

AU

Anonymous User

11/27/18

5 out of 5

"Excellent Incident Management Tool"

What do you like best about AlertOps? Ease of setup and integration with multiple communication channels like Slack, SMS, and VOIP. What do you dislike about AlertOps?

AU

Anonymous User

11/20/18

4 out of 5

"AlertOps did exactly what we needed."

What do you like best about AlertOps? Good tools, easy to use, worked as advertised. What do you dislike about AlertOps?

JS

Jeff S

11/20/18

5 out of 5

"Out of Band Notifications with AlertOps"

What do you like best about AlertOps? I like the ability to have multiple workflows, schedules and various integrations for out of band notifications, ensures we have an option for any situation.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].