9.1
SpotScore
AlertOps Reviews in September 2026: User Ratings, Pros & Cons
Streamline your incident management with real-time alerts.
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Starts from $5 / User / Month when Billed Yearly, also offers free forever plan
AlertOps Reviews & Ratings
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Spotsaas Editor’s POV
AlertOps users consistently report that the platform's strength lies in its customizable alert routing and escalation rules. Before shortlisting, verify that AlertOps can ingest data from your specific monitoring tools—while it integrates with major platforms like Datadog, New Relic, and Prometheus, custom API integrations may require engineering support. Test ...Read more
AlertOps pros and cons
Efficiently handles on-call responsibilities, reducing operational burdens and allowing users to focus on core tasks.
Customizable alerts and integrations tailored to individual needs, with excellent and responsive support.
Initial setup and utilization may be challenging for users without adequate guidance due to the system's feature richness.
Limited availability of third-party apps and connectors in the marketplace may restrict advanced functionality options.
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Showing 11-20 out of 100
AC
Andrew C
06/15/23
"Good product"
What do you like best about AlertOps? The versatility of the options per user makes work a lot easier to do. What do you dislike about AlertOps?
TH
Tyler H
05/24/23
"Excellent customer service and knowledgeable professionals"
What do you like best about AlertOps? It allows for streamlining the dispatching process through automation, eliminating long hold times. The Application keeps logs and is a valuable resource for historical data. The Price is competitive with other companies that provide a similar service.
SC
Scott C
05/23/23
"Excellent App"
What do you like best about AlertOps? It works every time. I have never once had an issue. This app keeps everyone accountable. What do you dislike about AlertOps?
AB
Alex B
05/23/23
"Much Better than the Alternatives!"
What do you like best about AlertOps? We've used a few different products to help our on-call staff and we really like AlertOps compared to some of the other offerings out there. The app interface is simple and easy to understand. The alerts have great customizability and are real easy to tailor to our specific needs. All in all, it is a really great tool for letting us know when something needs to be addressed.
CS
Caleb S
05/23/23
"Outstanding Flexibility"
What do you like best about AlertOps? The absolute flexibility to mold the product to do anything you need. We are using AO to ingest alerts from data sources that cannot integrate into our ticketing system. AO allows us to add transformations, manipulate the data, and then pass it to our ticketing system and alert the correct team(s). The ability to ingest and process data from basically anything is absolutely unbeatable in any of the other solutions we looked at.
MC
Mason C
02/23/23
"Very easy and straight forward to use!"
What do you like best about AlertOps? I thoroughly enjoy that if I don't respond to the alert in the app, the app will attempt to text or call me to notify me about the alerts. This makes sure no alert is missed which is crucial for any provider.
EB
Emily B
02/23/23
"Best On-Call Option Available"
What do you like best about AlertOps? AlertOps has made configuring and using an on-call program easy not only for the admin side but also for the user side. I am confident that my alerts will be received by technicians and reviewed within a timely manner, and if alerts are not being delivered as I would assume I am able to track and trace through the alert logs to find issues I may have caused while editing my integrations or schedules. The support team is always a pleasure to work with at ...
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MU
Matt U
02/22/23
"Alertops is an extremely useful tool for on-call"
What do you like best about AlertOps? AlertOps is a fantastic tool for oncall rotations. It allows me to turn off my work brain until I get an alert. i love the multiple ways it contacts you, so that you won't necessarily miss an alert!
LB
Lawrence B
02/22/23
"AlertOps Review"
What do you like best about AlertOps? Allows users to contact us for off-hours support issues. I can get alert messages on my mobile phone. What do you dislike about AlertOps?
JK
Joseph K
02/22/23
"Easy & Efficient"
What do you like best about AlertOps? I don't have to have my work computer constantly fired up and I can live my life while on "alert" for the after hours or emergency service tickets!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].