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9.1

Spot Score

AlertOps - Incident Management Software

AlertOps Reviews in May 2025: User Ratings, Pros & Cons

Streamline your incident management with real-time alerts.

4.8

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Starts from $5/User/Month when Billed Yearly, also offers free forever plan

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AlertOps Reviews & Ratings

4.8

Excellent

Based on 93 ratings & 100 reviews

Rating Distribution

Excellent

(74)

Very Good

(26)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

AlertOps has garnered consistent praise from users for its simplicity, efficiency, and excellent customer support. Users highlight its customizable features that track after-hours alerts tailored to individual needs, making it a reliable tool for seamless operations. The platform's flexibility, detailed customization, and sleek design have been commended for ...Read more

AlertOps pros and cons

  • Efficiently handles on-call responsibilities, reducing operational burdens and allowing users to focus on core tasks.

  • Customizable alerts and integrations tailored to individual needs, with excellent and responsive support.

  • Initial setup and utilization may be challenging for users without adequate guidance due to the system's feature richness.

  • Limited availability of third-party apps and connectors in the marketplace may restrict advanced functionality options.

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Showing 91-100 out of 100

IR

Isaiah R

11/20/18

5 out of 5

"Alert Ops gets the job done"

What do you like best about AlertOps? Staff was helpful and made sure I had the setup I needed. What do you dislike about AlertOps?

JS

Jeff S

11/20/18

5 out of 5

"Out of Band Notifications with AlertOps"

What do you like best about AlertOps? I like the ability to have multiple workflows, schedules and various integrations for out of band notifications, ensures we have an option for any situation.

AU

Anonymous User

11/20/18

4 out of 5

"AlertOps did exactly what we needed."

What do you like best about AlertOps? Good tools, easy to use, worked as advertised. What do you dislike about AlertOps?

AU

Anonymous User

11/20/18

4 out of 5

"AlertOps did exactly what we needed."

What do you like best about AlertOps? Good tools, easy to use, worked as advertised. What do you dislike about AlertOps?

AU

Anonymous User

11/19/18

4.5 out of 5

"Great alerting/escalation service"

What do you like best about AlertOps? The pricing for a small team is much better than some of the larger escalation services out there. What do you dislike about AlertOps?

RO

Ryan O

11/15/18

5 out of 5

"Alertops has been a huge help with our operations teams"

What do you like best about AlertOps? It is easy to use and helps organize our on call teams What do you dislike about AlertOps?

RO

Ryan O

11/15/18

5 out of 5

"Alertops has been a huge help with our operations teams"

What do you like best about AlertOps? It is easy to use and helps organize our on call teams What do you dislike about AlertOps?

SB

Simon B

11/15/18

4.5 out of 5

"Great system, simple and reliable so far."

What do you like best about AlertOps? It's easy to configure and maintain, and it looks reliable. What do you dislike about AlertOps?

AU

Anonymous User

12/20/17

4 out of 5

"Alert Ops Great Product for Oncall IT Support Staff"

What do you like best about AlertOps? Very easy to set up with our environment. What do you dislike about AlertOps?

AU

Anonymous User

12/20/17

4 out of 5

"Alert Ops Great Product for Oncall IT Support Staff"

What do you like best about AlertOps? Very easy to set up with our environment. What do you dislike about AlertOps?