Airwallex Reviews in June 2026: User Ratings, Pros & Cons

Jayd

Jayd, took me through a presentation on the use of my Airwallex accounts. His presentation was easy to understand and follow, and at a speed, I was comfortable with. He answered my questions thoroughly and in a way that was easy for me to understand. I left the meeting confident I could perform most actions associated with my account.

Prompt response and resolution of my…

Prompt response and resolution of my query.

We had a seamless experience in…

We had a seamless experience in transitioning to Airwallex and away from our regular bank. The demo was slick and set up process was easy an intuitive. We had great support from Rachel who was there to assist and answer any questions, without the hard sell.

Use if you want to save money

Airwallex saved me $1000 compared to OFX which I was previously using then also gave us a $200 joining bonus using a referral code. Down the track this will add up to a huge amount of money saved and we can really thank Airwallex for that. I have been recommending it to everyone. Also super easy to use and Anna was very helpful with any questions I had.

Perfect on-boarding!

Jayd walked me through this amazing Airwallex platform...don't know why I did not join earlier. He was very detailed with all his explanations, gave tips and made me totally confident to use it to its potential. Thanks again! Love his zoom background! So peaceful ;)!

Jayd was extremely polite, professional and helpful

Jayd was extremely polite, professional and very helpful in helping us set up our Airwallex Account. Went through everything in detail and explained everything so it was simple to understand the various finance processes. I am impressed with the credit card facility, Jayd helped me to set one up, and all in the same day! Thank you.

Fantastic customer service and fast onboarding!

Very easy setup and great platform to use. Fast setup with everything verified in a few days. Jayd helped setup our Airwallex account and went through everything in detail, which was so helpful. Highly recommend to other businesses, it has Xero integration and a mobile app too.

Easy on-boarding

Quick, easy, straight too the point

Great Team

Friendly efficient interactions with the Airwallex team and a great looking product overall.

I loved being able to chat with someone…

I loved being able to chat with someone directly about Airwallex and my accounts rather than having an automated chatbot. I love that Airwallex is expanding and growing too and look forward to seeing new features in the future.