Airwallex Reviews in June 2025: User Ratings, Pros & Cons

I wanted to take a moment to express my…

I wanted to take a moment to express my sincere appreciation for the hard work and efforts put forth by the entire Airwallex team. While I rarely write reviews, I believe that your service this year deserves an exceptional rating of 6 stars out of 5. I would like to specifically highlight the outstanding support provided by Bonnie, our personal manager, and the entire customer support team at Airwallex. Their dedication, promptness, and willingness to go above and beyond have truly made a ...

Solid

been great using Airwallex, esp. with the slow banks in Hong Kong Airwallex is a very good option. Thanks Hannah!

Good Organization I’m lucky to have…

Good Organization I’m lucky to have this commercial account

Airwallex experience

Our account manager Tony Lee has been very helpful and made the experience working with Airwallex a good fit for our business

Airwallex is the best I have ever seen

Airwallex is the best I have ever seen, fast and very comfortable. Especially our support manager Anthony, any question and Anthony solves it. Very fast respond. I highly recommend Airwallex as the best and technological financial solution for business.

Excellent Customer Service

Date of experience: December 20, 2023

Very helpful

Date of experience: December 20, 2023

Great service and reliable partner!

The lady we met is very professional, responsive and integrated! She really help us a lot to further understand the know-how in this area when we just expand our business to South-East Asia and Middle East. We have many thanks for her baby-sitting effort!

Excepcional customer support

Bonnie San (Airwallex) is always willing to provide support and her response time is always very quick. She manage to provide the information and the support required to fix any issue that can happen in the day to day operation of the account.

Airwallex is a lifesaver for my business!

Airwallex is a lifesaver for me to manage my business operations in Hong Kong. What makes Airwallex stand out is the customer service, I want to give a big shout out to Hannah from the CS team, she is always available to support all my questions and issues. I can feel her passion in helping customers, she always has a cheerful and helpful attitude. Thanks so much !