Aircall Reviews in June 2026: User Ratings, Pros & Cons
Streamline customer service with Aircall's all-in-one solution.
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Starts from $30 / User / Month
Aircall Reviews & Ratings
Spotsaas Editor’s POV
Aircall delivers a polished, cloud-native phone system tailored for modern sales and support teams. Its strength lies in seamless CRM and helpdesk integrations with tools like Salesforce, HubSpot, Zendesk, and Intercom, ensuring call context and activity sync automatically. The intuitive interface, solid VoIP quality, and mobile/desktop apps make it easy for ...Read more
Aircall pros and cons
Consolidates voice and messaging in one platform for better customer engagement.
Local and toll-free numbers in 100+ countries, scalable for international teams.
Built-in dashboards and tools like live listening, whisper, and call barge help improve performance.
No hardware needed — teams can start calling quickly via desktop or mobile apps.
May feel expensive for very small businesses or solo operators.
Some advanced features like AI analytics and enhanced reporting may require additional subscriptions.
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Showing 711-720 out of 897
AZ
Arpad Z
08/26/20
Easy to use, user friendly and basically you have your own landline in your pocket
What do you like best? - It is very easy to use, very nice design and you can see a lot of details from a call. - Admin page is one of my favorite. - The app has been upgraded since we started using and i can see that you improve a lot and that is something that i really like, improvements=awesome What do you dislike? - The ability to add specific permissions in Admin page to users is not there yet. - Also the setup for number, the path is a bit simple which might be good for ...
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JA
Jose A
08/26/20
Excelent Service
What do you like best? It is easy to use, it is easy to connect and very complete What do you dislike? It totally depend on the internet, so this can afect the quality of the calls What problems are you solving with the product? What benefits have you realized? Contacting our customers, even if they are in another contries. It is always showing me the time zone so i can organice my calls
DL
Dzung L
08/26/20
Fun to use, helpful integrations with almost everything
What do you like best? It syncs very nicely with our Salesforce. The installation is very easy because the Aircall app is available everywhere: PC, Mac, iOS, Android. The report function is great and it helps me manage my team easier. And Aircall offered us a very nice discount package What do you dislike? The number configuration is sometimes confusing, especially IVR What problems are you solving with the product? What benefits have you realized? When you have a big sales team ...
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PS
Parthasarathi S
08/26/20
Sales
What do you like best? It shows customer's time zone too. and give all the misscall alets What do you dislike? Nothing as such apart from it hangs some times Recommendations to others considering the product: It is a nice app to be used What problems are you solving with the product? What benefits have you realized? Great app to get connected to customer
JR
Jude R
08/26/20
Great WFH tool
What do you like best? We love the interface with Front which is an email and texting platform. Teams can see 100% of our communication with clients. What do you dislike? We have seen a great improvement in call quality since starting to use AirCall but the wifi connection can sometimes cause issues. What problems are you solving with the product? What benefits have you realized? We no longer are working from a centralized location due to the Pandemic. Aircall allows us he ...
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UI
User in Food & Beverages
08/26/20
great service
What do you like best? clear and fast connection ability to use from home What do you dislike? nothing it is great I would recommend this service What problems are you solving with the product? What benefits have you realized? abilty to speak to customers from home
DH
Danny H
08/26/20
Very Happy
What do you like best? It always works and also very simple and easy to use What do you dislike? Too many options when the call ends also could look a bit better Recommendations to others considering the product: Use it with salesforce What problems are you solving with the product? What benefits have you realized? Can any country
UI
User in Insurance
08/26/20
App is brilliant
What do you like best? The line is clear. Easy to use. Good service What do you dislike? Sometimes changes my call zone. But not a lot Recommendations to others considering the product: Take it. Best phone system to use. Easily listen to calls What problems are you solving with the product? What benefits have you realized? Really easy to transfer calls to people
SM
Scott M
08/26/20
Clean UI and easy to use
What do you like best? I like that the whole team can be on the same number and see the same call pop up, this works well for us. It also allows you to have multiple lines which you can select, this allows you to call in from different numbers. What do you dislike? There is a short delay that is noticeable, can sometimes cause you to speak over someone or visa versa. Recommendations to others considering the product: Great product to share with a team and if you are the move. ...
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UI
User in Consumer Services
08/26/20
Lovable app....do not find any kind of hiccups while using it
What do you like best? Quality of the call..good connects...volume...clarity What do you dislike? Nothing as of now...everything is good........ What problems are you solving with the product? What benefits have you realized? Connects with customers. High Quality call.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].