Aircall Reviews in June 2026: User Ratings, Pros & Cons

Excellent experience

What do you like best? I love how user friendly both the app and desktop applications are for our team and the access to resources such as webinars and emails from the organization. What do you dislike? I would like the option to record voice greetings through the app rather than the desktop application What problems are you solving with the product? What benefits have you realized? I like that I receive an email when we get a missed call or voicemail. The dashboard has been ...

Great tool to drive efficiency in sales & success teams

What do you like best? Integration with salesforce is brilliant & seamless What do you dislike? Not applicable - no dislikes at all. I wouldn't look elsewhere at the moment. What problems are you solving with the product? What benefits have you realized? Communicating with customers efficiently; benefits = more calls with less time wasted

Aircall Awesomeness

What do you like best? User friendly, can take notes on calls, assign to teammates, and the design is sleek. I like the dashboard and the stats as well! KPI are made easy. What do you dislike? Can have a bug that causes calls to switch numbers but I think it's fixed now Recommendations to others considering the product: Just do it! What problems are you solving with the product? What benefits have you realized? Remote working is made easy! Helping customers with their live ...

First class call software that your whole team can trust.

What do you like best? It is hard for any company who's customer service is so central to their operations, to trust a cloud base software to take care of all their calls. Yet Aircall is a fantastically dynamic and robust system - and who's ingenuity immediately puts you at ease. With Aircall, all calls from your cherished customers will always be handled correctly. it integrates seamlessly with our CRM & Helpdesk software. What do you dislike? You are only able to add a few tags to ...

Great product

What do you like best? Installation and implementation process is very simple What do you dislike? I never found any flaw in the product yet Recommendations to others considering the product: Great product for calling purposes What problems are you solving with the product? What benefits have you realized? The clients who are non responsive on emails, Aircall is the best solution to get in touch with them. It works like an actual phone and confirm the name of the caller.

Remote Operations are easier with Aircall

What do you like best? Portability has become even more important now than ever. Aircall can get you that and more! What do you dislike? Need a very strong internet connection for optimal results. Recommendations to others considering the product: Best option for portability with great statistical capabilities What problems are you solving with the product? What benefits have you realized? Having access from any location to your phone and having statistics to efficiently ...

A Simple Calling Solution For Any Small Business

What do you like best? Clear intuitive interface is easy enough to implement and deploy to our teams. We have it integrated with our email and CRM system quickly to get calls tracked and monitored. The backend service and call quality is just as good as more expensive enterprise solutions out there. There is a lot of value in what they are offering. What do you dislike? The search and indexing feature could be more responsive. For example, if I am typing an area code or a country ...

AirCall has made working remotely easier!

What do you like best? Able to answer my phone from anywhere, including my mobile phone. Integrations to our CRM system able to track analytics and KPIs for my sales team. What do you dislike? Sometimes the integrations aren't working properly or the analytics aren't displaying. At times the call quality can be poor. Recommendations to others considering the product: If youre looking for an economical, all in one, VOIP service for your org, Aircall is great! What problems ...

Sometimes the app leave me loged in and in the mornings it's unable to put me online.

What do you like best? That aircall record all the calls, and some times you can listen in a correctly way so this is a good stuff What do you dislike? The little format of the app, maybe it can be bigger What problems are you solving with the product? What benefits have you realized? It's to easy to transfer calls, internal extensions or external.

Satisfied user

What do you like best? The Recording feature is my favourite feature What do you dislike? The switch from Laptop mic to my headsets is not easy and I have to restart my pc for that What problems are you solving with the product? What benefits have you realized? I get to call people from different time zones and get the same features as a normal phone number but on pc