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Aircall - Contact Center Operations Software

Aircall Reviews in June 2026: User Ratings, Pros & Cons

Streamline customer service with Aircall's all-in-one solution.

4.1

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Aircall Reviews & Ratings

4.1

Very Good

Based on 801 ratings & 897 reviews

Rating Distribution

Excellent

(782)

Very Good

(64)

Good

(12)

Poor

(8)

Terible

(31)

Spotsaas Editor’s POV

Aircall delivers a polished, cloud-native phone system tailored for modern sales and support teams. Its strength lies in seamless CRM and helpdesk integrations with tools like Salesforce, HubSpot, Zendesk, and Intercom, ensuring call context and activity sync automatically. The intuitive interface, solid VoIP quality, and mobile/desktop apps make it easy for ...Read more

Aircall pros and cons

  • Consolidates voice and messaging in one platform for better customer engagement.

  • Local and toll-free numbers in 100+ countries, scalable for international teams.

  • Built-in dashboards and tools like live listening, whisper, and call barge help improve performance.

  • No hardware needed — teams can start calling quickly via desktop or mobile apps.

  • May feel expensive for very small businesses or solo operators.

  • Some advanced features like AI analytics and enhanced reporting may require additional subscriptions.

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Showing 591-600 out of 897

ES

Emilie SAFFARO

02/16/21

5 out of 5

Système de téléphonie via l'ordinateur…

Système de téléphonie via l'ordinateur très facile à utiliser et très facile à configurer. L'interface de gestion est très intuitive et permet de paramétrer le process d'appel à tous les niveaux. Très bon outil.

MT

Michael Taylor

02/16/21

5 out of 5

Aircall is a great tool for tracking…

Aircall is a great tool for tracking customer contacts and searching back on calls - it works great !

BD

Brenda Datiles

02/16/21

5 out of 5

Ease of use

it is easy to use. Ability to put notes on each call is amazing, not to mention the analytics part. Highly recommended.

JT

James Tod

02/16/21

5 out of 5

Having used many VOIP solutions over…

Having used many VOIP solutions over the years Aircall is the best.

MZ

Mario Zijlstra

02/16/21

5 out of 5

Professionals.

It's very great onboarding jurney so far.A lot of companies can learn from the way you roll. Professionals!

AM

Abderrazzak MADAD

02/16/21

4 out of 5

une application géniale qui simplifie…

une application géniale qui simplifie la communication

SS

Saloni Sundarji

02/16/21

4 out of 5

Aircall has a great interface and easy…

Aircall has a great interface and easy to use features such as access to call recordings, ability to see what timezone you're calling and a useful mobile app!Having said that, it works best only when there is very strong wifi. When there isn't, we often face quality issues with our calls and it's impossible to have a normal conversation with clients.

DF

Daniel Floriano

02/16/21

3 out of 5

Let us expand curiosity with Aircall

I love the Aircall team and their support. So human, so close, so warm. Aircall maybe will be the best tool for customer-centric companies if they focus on our importance as customer service representatives. It will be an endless challenge. Customer service representatives need their help in order to be heard across different departments, C-levels, stakeholders, managers, and for sure, CEOs. Why? Elon Musk said that the most important thing is to improve your product, over and over. Let ...

Read more

J

julie

02/16/21

3 out of 5

bien mais quelque inconvenients

pour qu'il fonctionne bien dans l'ordinateur il faut etre brancher a internet.et il a y parfois des probleme de conexion et les gens ne m'entendent pqs 100% parfaitement mais sinon dans l'ensemble pas mal .

C

caleb

02/16/21

5 out of 5

Aircall makes it possible for our…

Aircall makes it possible for our company to stay in close contact with our candidates. I love how cheap the rates are and how easy it is to use across multiple devices making it easy for us to also track certain metrics with the team.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].