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Aircall - Contact Center Operations Software

Aircall Reviews in June 2026: User Ratings, Pros & Cons

Streamline customer service with Aircall's all-in-one solution.

4.1

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Aircall Reviews & Ratings

4.1

Very Good

Based on 801 ratings & 897 reviews

Rating Distribution

Excellent

(782)

Very Good

(64)

Good

(12)

Poor

(8)

Terible

(31)

Spotsaas Editor’s POV

Aircall delivers a polished, cloud-native phone system tailored for modern sales and support teams. Its strength lies in seamless CRM and helpdesk integrations with tools like Salesforce, HubSpot, Zendesk, and Intercom, ensuring call context and activity sync automatically. The intuitive interface, solid VoIP quality, and mobile/desktop apps make it easy for ...Read more

Aircall pros and cons

  • Consolidates voice and messaging in one platform for better customer engagement.

  • Local and toll-free numbers in 100+ countries, scalable for international teams.

  • Built-in dashboards and tools like live listening, whisper, and call barge help improve performance.

  • No hardware needed — teams can start calling quickly via desktop or mobile apps.

  • May feel expensive for very small businesses or solo operators.

  • Some advanced features like AI analytics and enhanced reporting may require additional subscriptions.

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Showing 581-590 out of 897

JZ

Joffre Zambrano

02/16/21

5 out of 5

Exellent App

It is a very useful tool for the company and meets our expectations very well

C

Caesar

02/16/21

5 out of 5

I've used multiple calling apps but I prefer Aircall

I've used multiple calling tools, but aircall is a great experience especially with the add on for the chrome version really easy to use and fast.

JW

Jamie Walsh

02/16/21

4 out of 5

Overall fine experience

Overall fine experience. Some issues with crashing and the phone ringing without anyone there, as well as some display issues.

SA

Segura Assurances

02/16/21

5 out of 5

Un super outil à la hauteur de nos…

Un super outil à la hauteur de nos attentes !

SE

Shaunene Edwards

02/16/21

5 out of 5

I love using Aircall

I love using Aircall! I love that it can interface with our CRM (Salesforce), and I like the features it offers. I like how I can mark myself unavailable when I’m in another meeting so I won’t be interrupted, and the power dialing feature is wonderful for team members who have to power through many calls in a day.

AI

Andrea Izurieta

02/16/21

5 out of 5

Es sencillo de usar

Es sencillo de usar, fácil de aprender, se escucha muy bien y no da problemas

KC

Kaelyn Cooper

02/16/21

5 out of 5

Honestly aircall is such a cool feature…

Honestly aircall is such a cool feature to have on my laptop I can work from anywhere without running up my phone bill for work!

IP

Israel Padilla

02/16/21

5 out of 5

Práctica y efectiva para empresas

Práctica y efectiva para empresas

GA

Genaro Alberto Castillo Monter

02/16/21

5 out of 5

Una excelente app

Una excelente app

CD

Chris De La Paz Ventura

02/16/21

5 out of 5

Great call service! Definitely recommend!

I use aircall for work and it is the most easy to use and efficient app out there. It is integrated to my Salesforce account and with those two I can do anything! I would consider aircall at enterprise level with room to grow.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].