Aircall Reviews in June 2026: User Ratings, Pros & Cons
Streamline customer service with Aircall's all-in-one solution.
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Starts from $30 / User / Month
Aircall Reviews & Ratings
Spotsaas Editor’s POV
Aircall delivers a polished, cloud-native phone system tailored for modern sales and support teams. Its strength lies in seamless CRM and helpdesk integrations with tools like Salesforce, HubSpot, Zendesk, and Intercom, ensuring call context and activity sync automatically. The intuitive interface, solid VoIP quality, and mobile/desktop apps make it easy for ...Read more
Aircall pros and cons
Consolidates voice and messaging in one platform for better customer engagement.
Local and toll-free numbers in 100+ countries, scalable for international teams.
Built-in dashboards and tools like live listening, whisper, and call barge help improve performance.
No hardware needed — teams can start calling quickly via desktop or mobile apps.
May feel expensive for very small businesses or solo operators.
Some advanced features like AI analytics and enhanced reporting may require additional subscriptions.
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Showing 501-510 out of 897
D
Delores
10/11/21
Excellent phone tool with reliable customer support
PROS & CONS What are the best aspects of this product? We are able to provide a lot of international numbers that our customers can use to contact us and not spend so much time manning the service. We also love how responsive and impressive Aircall's customer support is. What aspects are problematic or could work better? We hope they roll out a native mobile app for Android. The Android has the biggest share of the smartphone market and it will definintely be a hit. What specific ...
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S
Stone
09/04/21
Smooth UI with fun tones
PROS & CONS What are the best aspects of this product? It is easier for me to do various tasks at once when I’m using Aircall. The convenient copy-paste feature is a big help. What aspects are problematic or could work better? This platform is prone to hiccups oftentimes. It suddenly fails while I’m working, which pushes me to use my number for calling. What specific problems in your company were solved by this product? This is a reliable way for me to efficiently get in touch with ...
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O
Odie
09/03/21
Fantastic when it begins functioning well
PROS & CONS What are the best aspects of this product? This is a highly convenient tool that is perfectly compatible with Hub Spot, and it efficiently saves and records calls and their details for reviewing. It makes physical telephones obsolete, lets us make and receive calls anytime, as well as it features a mobile app version. This helps us work even when we’re away from our desktop computers. What aspects are problematic or could work better? It fails now and then. For example, ...
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HE
HAJAR EL GHAZZAZ
08/09/21
Great Software
i've been working in call centres for quite a long time, and i can assure you that Aircall is the easiest and the most intuitive Software i've came across when it comes to making calls or receiving them ... thanks for existing
SR
Sébastien R
08/04/21
Du positif mais beaucoup de négatif. Dommage !
Point positif, l'expérience utilisateur de leur application est top. Par contre, encore pas mal de points négatifs qui nous poussent à rechercher une autres solution :- Qualité des communications à désirer malgré une ligne fibre optique dédiée.- Pas de possibilité d'envoi de SMS, ce qui est très problématique pour confirmer des rendez-vous.- Aucun contact de la part d'un customer success ou autre pour anticiper nos problèmes. Nous utilisons actuellement Aircall pour une équipe de 10 ...
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O
Ola
07/29/21
All about the Aircall platform
PROS & CONS What are the best aspects of this product? It has a simple and convenient function. You only need to open the app, paste the number in an edit box, then make a call. It even handles international numbers and dial codes by simply selecting the right country. In addition, it automatically removes extra spaces and symbols from a set of numbers, so I do not need to manually delete them for a call to succeed. What aspects are problematic or could work better? I encounter some ...
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RG
Randy Green
07/28/21
Today the service just quit working
Today the service just quit working, no warnings no emails nothing. We contacted support via chat and received this info. "billing period ended yesterday and was set to not renew so the account was disabled. If you want to be active, you will need to be put on a plan." We are very disappointed and now looking for other options for our business.
LB
Luke Barnes
07/26/21
Absolute joke of a 'customer success'…
Absolute joke of a 'customer success' team. Flat out refused to contact me back until 5 days later and have been an absolute mess to deal with. Phones have now been disconnected for well over a week. Never again!
C
Cleveland
07/04/21
Terrific calling platform that is suitable across industries
PROS & CONS What are the best aspects of this product? This platform is extremely convenient to use for administrators and front-end users. It automatically reflects any changes we made in our company. Plus, it has stable communication lines with minimum to no interruptions too. What aspects are problematic or could work better? We started having problems when changing to a new customer support system. We still use phone calls, but the price rates of this platform aren’t suitable ...
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MD
Monsieur DANILET
06/14/21
J utilise aircall pour des appels et la…
J utilise aircall pour des appels et la connexion est moyenne même avec la fibre et liaison Etherne. Beaucoup de problèmes de connexions avec aircall. De plus le pave se bloque et donc il se bloque pendant un moment et très souvent.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].