NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo
Aircall - Contact Center Operations Software

Aircall Reviews in June 2026: User Ratings, Pros & Cons

Streamline customer service with Aircall's all-in-one solution.

4.1

Add to compare

Starts from $30 / User / Month

Start Free Trial

Aircall Reviews & Ratings

4.1

Very Good

Based on 801 ratings & 897 reviews

Rating Distribution

Excellent

(782)

Very Good

(64)

Good

(12)

Poor

(8)

Terible

(31)

Spotsaas Editor’s POV

Aircall delivers a polished, cloud-native phone system tailored for modern sales and support teams. Its strength lies in seamless CRM and helpdesk integrations with tools like Salesforce, HubSpot, Zendesk, and Intercom, ensuring call context and activity sync automatically. The intuitive interface, solid VoIP quality, and mobile/desktop apps make it easy for ...Read more

Aircall pros and cons

  • Consolidates voice and messaging in one platform for better customer engagement.

  • Local and toll-free numbers in 100+ countries, scalable for international teams.

  • Built-in dashboards and tools like live listening, whisper, and call barge help improve performance.

  • No hardware needed — teams can start calling quickly via desktop or mobile apps.

  • May feel expensive for very small businesses or solo operators.

  • Some advanced features like AI analytics and enhanced reporting may require additional subscriptions.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 491-500 out of 897

OF

Oriana F

11/18/21

5 out of 5

"Opinion de un usuario diario de Aircall"

What do you like best about Aircall? Su interfaz es muy amigable, el hecho de tenerla tambien en el movil ayuda muchisimo a la organizacion diaria y al uso constante de la herramienta, sin duda eso es lo que mas me agrada de la herramienta. What do you dislike about Aircall? Sin duda estando en Venezuela la inestabilidad del internet no ayuda, y ademas no en todos los casos el enlace con el CRM es del todo efectivo, tambien considero que seria muy util que se pueda obsservar la ...

Read more

KJ

Kayla J

11/18/21

5 out of 5

"Air Call goes above and beyond!"

What do you like best about Aircall? I like the auto dial the best! The auto dial allows me to call people in an efficient manor! What do you dislike about Aircall? The downside to air call is not being able to use different numbers when using auto dial. Recommendations to others considering Aircall: Air call is the best tool our company has found! I defiantly recommend them! What problems is Aircall solving and how is that benefiting you? I haven't had any problems with air call. I have ...

Read more

AU

Anonymous User

11/18/21

5 out of 5

"Amazing quality"

What do you like best about Aircall? Amazing quality on a local and international calls. To be able to acces the call recording under each call helps easy access, for call monitoring. What do you dislike about Aircall? App would hang at times, and shows a user as unavailable. user needs to reboot the app What problems is Aircall solving and how is that benefiting you? call monitoring

RS

Ralph S

11/18/21

5 out of 5

"I've had a great experience with Aircall because it integrates with HubSpot and Google so well."

What do you like best about Aircall? The fact that Aircall integrates with Gmail and HubSpot so well. What do you dislike about Aircall? It does sometimes freeze, but not often. What problems is Aircall solving and how is that benefiting you? That our customer base is growing rapidly and Aircall helps us keep track during important daily list call throughs.

AU

Anonymous User

11/18/21

5 out of 5

"Aircall has been an amazing tool of communication in our office."

What do you like best about Aircall? What i like is that we can see all the calls. In case, that you have a missed call, you can go back and retrieve all the information. What do you dislike about Aircall? Aircall is an excellent tool of communication. I like everything. What problems is Aircall solving and how is that benefiting you? As a manager, I can monitor all the missed calls from my unit without any issues. The benefit that I realized is that now, I can be assigned all missed calls ...

Read more

AU

Anonymous User

11/18/21

5 out of 5

"Aircall is super easy to use"

What do you like best about Aircall? Ease of use. Can assign contacts and to do's with notes What do you dislike about Aircall? Needs a good internet connection. Other than that great. What problems is Aircall solving and how is that benefiting you? It makes it much easier for us to track customer calls, missed calls and integrates well with hubspot

IT

Irene T

11/18/21

5 out of 5

"Good platform for integration with other tools"

What do you like best about Aircall? Easy to use tool, intuitive platform, easy to use and manage incoming and outgoing calls, good call quality. The Google extension is the best! It enables number recognition without the need to dial. What do you dislike about Aircall? I am missing some analytics options, such as recognising the names of the contacted companies that my team has contacted and that appear in our database (Salesforce). What problems is Aircall solving and how is that ...

Read more

AU

Anonymous User

11/18/21

5 out of 5

"Simple. Easy to use/user friendly. Effective. Love the time zones feature."

What do you like best about Aircall? I love the time zone feature the best as I work with a lot of itnernational clients. What do you dislike about Aircall? Sometimes I cannot hear calls when they come. I have to actively be watching the app. What problems is Aircall solving and how is that benefiting you? I can get in touch with my clients all around the world quickly and effectively.

MK

Martin K

11/18/21

5 out of 5

"Absolute the best phone sevice"

What do you like best about Aircall? We have tried several services but Aircall was the best choice for us. Not just for one person but also for teams. We use it company-wide now. Highly recommended. What do you dislike about Aircall? A slightly better integration in our CRM system. The integration is there, but it could use better teamwork between the companies, so it works more intuitively. Recommendations to others considering Aircall: Aircall is the best service you will ever get to ...

Read more

SK

Sara K

11/18/21

5 out of 5

"Hubspots Number One Call Integration App!"

What do you like best about Aircall? I love the Integration with Hubspot, and the Powerdialer is a game-changer for smaller companies. Aircall really allows users to reach as many people as possible, and have everything logged accordingly! What do you dislike about Aircall? I know this is something being worked on, but I would love for the texts to be logged in Hubspot, as well as being able to send and create SMS workflows directly between Aircall and Hubspot. What problems is Aircall ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].