Aircall Reviews in June 2026: User Ratings, Pros & Cons

"Best IVR system - we have been searching for something exactly like this"

What do you like best about Aircall? Air call is super easy to use and is very stable What do you dislike about Aircall? the service is a bit pricy so we keep number of users to minimun Recommendations to others considering Aircall: best IVR software What problems is Aircall solving and how is that benefiting you? we have been struggling with call center

"Amazing tool"

What do you like best about Aircall? I use it on a daily basis and never have it let me down, great connection from point to point, no delay on voice plus the off set option is very useful. What do you dislike about Aircall? nothing! it serves me well throughout the day. What problems is Aircall solving and how is that benefiting you? Connecting to clients with a reliable tool, so the impression past is of professionalism and confidence.

"Customer Service Made Simple"

What do you like best about Aircall? Effective & easy to use. I love the daily emails with the summary of how many people have called, etc. This has made our customer service operations so much better because we start the day with an overview from AirCall. What do you dislike about Aircall? Nothing that I dislike, but it was a little hard to figure out at first since I had to integrate between another app as well. In the end, AirCall's customer service team was the most helpful so I was ...

"Impecable"

What do you like best about Aircall? Its a very easy to use software or platform. Its very customizable and can be adapted to your line of business What do you dislike about Aircall? I wish we could hide for some specific users in our company the number which is calling. What problems is Aircall solving and how is that benefiting you? We receive a considerable volume of calls every day, and when we switched to aircall we started collecting a lot of data and statistics that aircall provides ...

"Super great tool!"

What do you like best about Aircall? I think one of the most important things to highlight about Aircall is how user-friendly this is. So easy to use, and adds value to your daily performance. What do you dislike about Aircall? I don't think there's an area of opportunity with this tool yet (user for more than a year now). Recommendations to others considering Aircall: You'll not regret it! What problems is Aircall solving and how is that benefiting you? Giving the human perspective to the ...

"Aircall facilitate the work"

What do you like best about Aircall? It has the option to include another tool in the program so you can easily access the clients file What do you dislike about Aircall? Nothing so far, i don't see anything that i can criticize about Aircall Recommendations to others considering Aircall: We have older people in our company that don't know very much how to use computers, and yet, Aircall is very easy for them to use What problems is Aircall solving and how is that benefiting you? Our team ...

"Excellent"

What do you like best about Aircall? Ease of access.works with low internet speed. What do you dislike about Aircall? No shortcuts to witch between dialpad and history tabs. Recommendations to others considering Aircall: Its a good app.I think everyone should give it a try. What problems is Aircall solving and how is that benefiting you? Easy access to your history.

"User friendly."

What do you like best about Aircall? Its very usefull, you have all the options of the more expensive solutions. That are also way harded to setup. This just works from the get go and is very easy to show new employees. What do you dislike about Aircall? sometimes it doesnt make the call right away, it seem like there is not enough internet connection. but the internet is running fine. Recommendations to others considering Aircall: I Recommend to try it out, definitely worth it. What ...

"Excellent Online Phone Platform!"

What do you like best about Aircall? It's very simple to use. Easy to look up history What do you dislike about Aircall? Sometimes calls get dropped but not often What problems is Aircall solving and how is that benefiting you? I'm using it to help older adults with tech questions.

"Great concept and even better real life application"

What do you like best about Aircall? The ability to listen back to calls, where I mightve missed something important. Also the text message sending feature. What do you dislike about Aircall? Sometimes the connection is bad, which causes the call to lag and the only way to resolve the issue is to hang up and call again or try with a different number. What problems is Aircall solving and how is that benefiting you? Certain clients are only comfortable receiving calls from phone numbers from ...