Aircall Reviews in June 2026: User Ratings, Pros & Cons

Great App!

I love the app! It's easy to use, has a lot of features, and you don't need to have an Avaya phone next to your computer to make or receive any calls. It's the perfect tool for your day-to-day job. One thing I would love the app to have is the ability to delete notes but besides that, works great!

"Great service"

What do you like best about Aircall? I love the clarity in phone calls! it makes understanding the customers a lot easier. What do you dislike about Aircall? sometimes it'll crash and not let me answer. What problems is Aircall solving and how is that benefiting you? i'm able to provide a good customer experience and make sure I have all the correct information. I'm definitely more productive due to all the features including Callbacks, and call listening.

Great experience about using Aircall

Great experience about using Aircall ! I use everyday to reach my clients

"Easy to use"

What do you like best about Aircall? The ease to use it. It's so cool when you have new agents because the training happens just by using it. What do you dislike about Aircall? The data dashboards could be customizable. Recommendations to others considering Aircall: They are always there when there is any problem. We have periodic meetings with our account manager so we can give them feedback and receive information What problems is Aircall solving and how is that benefiting you? We can ...

Aircall is great!!

Aircall is great. I use aircall everyday at work and it helps my customer service tasks greatly. I really like the look and feel of the app.

Aircall has helped us a lot

Aircall has helped us a lot in improving communication with our users. At the same time, it guarantees to improve our team performance in the way that it allows us to listen again to our conversations to find points of improvement. We love being able to have aircall on our cell phones and computers so that remotely and wherever we are, our users always have attention. We have much more context and insight than what we discuss with clients.

Easy to use service

Easy to use service, quick to scale up our business by adding new users and phone numbers, recorded messages and sending sms texts!

"es una herrami muy completa para trabajar"

What do you like best about Aircall? la rapidez y claridad tanto de conexion como de sonido What do you dislike about Aircall? realmente nada de nada, me gusta completa What problems is Aircall solving and how is that benefiting you? realmente nada de nada, me gusta completa

"Aircall is amazing. Calls are clear"

What do you like best about Aircall? Calls are clear on both ends. You are able to see missed calls on the to do list so that you can do a follow up call. What do you dislike about Aircall? Sometimes the customer is not able to hear clearly. Recommendations to others considering Aircall: Aircall is a good app. It makes your calls easy. What problems is Aircall solving and how is that benefiting you? I received customers call on Aircall, helping them resolve whatever the iss use is with my ...

"It has been really great so far. I can hear customers clearly"

What do you like best about Aircall? I like that I am able to hear customers clearly when they call. What do you dislike about Aircall? There is nothing that I dislike about the service. Recommendations to others considering Aircall: Everyone should use Aircall for their business. It is very good. What problems is Aircall solving and how is that benefiting you? I am helping customers with their banking issues.