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Aircall - Contact Center Operations Software

Aircall Reviews in June 2026: User Ratings, Pros & Cons

Streamline customer service with Aircall's all-in-one solution.

4.1

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Aircall Reviews & Ratings

4.1

Very Good

Based on 801 ratings & 897 reviews

Rating Distribution

Excellent

(782)

Very Good

(64)

Good

(12)

Poor

(8)

Terible

(31)

Spotsaas Editor’s POV

Aircall delivers a polished, cloud-native phone system tailored for modern sales and support teams. Its strength lies in seamless CRM and helpdesk integrations with tools like Salesforce, HubSpot, Zendesk, and Intercom, ensuring call context and activity sync automatically. The intuitive interface, solid VoIP quality, and mobile/desktop apps make it easy for ...Read more

Aircall pros and cons

  • Consolidates voice and messaging in one platform for better customer engagement.

  • Local and toll-free numbers in 100+ countries, scalable for international teams.

  • Built-in dashboards and tools like live listening, whisper, and call barge help improve performance.

  • No hardware needed — teams can start calling quickly via desktop or mobile apps.

  • May feel expensive for very small businesses or solo operators.

  • Some advanced features like AI analytics and enhanced reporting may require additional subscriptions.

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Showing 441-450 out of 897

RH

Robeena H

05/17/22

5 out of 5

"Review Aircall"

What do you like best about Aircall? What I like about Aircall, is that i have the chance to listen again to calls, and this helped me a lot with my customers, especially with a number related! Thanks! What do you dislike about Aircall? sometimes when I want to listen to a record, doesn't always work to listen from the app, so I have to copy and listen from the browser. What problems is Aircall solving and how is that benefiting you? When I have a missed call, it pops directly to my ...

Read more

MA

Mirtha A

05/17/22

5 out of 5

"Aircall review"

What do you like best about Aircall? I like using this application for calls on my job cause the calls are high quality and good connection while talking. What do you dislike about Aircall? Sometimes I get disconnected for no reason and I have to go online. Recommendations to others considering Aircall: They should cause its great connectivity. What problems is Aircall solving and how is that benefiting you? I'm able to take calls from my customers and assist them with good connections.

RB

Richie B

05/16/22

5 out of 5

"Aircall Review"

What do you like best about Aircall? The best part of this application is it allows me to be fully remote & accessible. What do you dislike about Aircall? The functionality can be blocky & sometimes hard to use when it comes to team usage What problems is Aircall solving and how is that benefiting you? Being able to move around whilst working, being available even when on the road

NT

Nick T

05/16/22

5 out of 5

"It's best"

What do you like best about Aircall? It's easy to use, comfortable I can call to any country without limitations What do you dislike about Aircall? Currently I don't have any dislikes which I can provide What problems is Aircall solving and how is that benefiting you? Customer service, helping to solve issues

GS

Guy Schmaedeke

05/15/22

5 out of 5

Aircall not only makes my job easier

Aircall not only makes my job easier, it makes it possible! 5 Stars!!!!!

AR

Abdo Ragab

05/15/22

5 out of 5

Great experience

Date of experience: May 16, 2022

ZH

Zezva Harry

05/15/22

5 out of 5

Aircall is the best way to communicate…

Aircall is the best way to communicate with people all over the world. It’s very fast, convenient and easy to use. Voice clarity and sound quality, plus loud ringtones, are also very effective. Very nice app to use for work! Loving Aircall 🥰

NA

Nelson Amaurys R

05/01/22

5 out of 5

"Aircall Review"

What do you like best about Aircall? The ability to copy paste numbers to dial, and the recordings being available to review call. What do you dislike about Aircall? the defaul screen after hanging up takes to long to revert to the dialpad. Recommendations to others considering Aircall: You can have peace of mind due to how user friendly it is. It is very easy to use the interface, and mouse/pointer friendly. What problems is Aircall solving and how is that benefiting you? i am able to dial ...

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AJ

AJ James

04/27/22

5 out of 5

AirCall's Great & KAI MERIDA's Awesome! FULL COMPLIANCE 10DLC....

Air call has us IN FULL COMPLIANCE & overall a GREAT platform for me and my company's growth communication (phone/SMS/VM) and marketing. AirCall works great on my Laptop! & my overseas VA has minuscule issues... & I'm no techie, The platform favors iOS I guess, so a little glitchy with Android. I still give AIRCALL.IO 5-stars solely because of tech Kai Merida! Special shout to KAI MERIDA of the AirCall.io Porting Team! Above & beyond! Very helpful & informative KAI has: 1) TAKEN CHARGE ...

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AF

Alex F

04/27/22

5 out of 5

"Aircall, great VOIP software solution for your business."

What do you like best about Aircall? Aircall is a great solution for the mid-tier business, they offer a Desktop app that's easy to manage and user-friendly. Tech support was on point too! What do you dislike about Aircall? It requires a high-speed connection to function properly, something that's not 100% achievable worldwide. What problems is Aircall solving and how is that benefiting you? Call tracking for inbound and outbound calls for lead management.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].