NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo
Aircall - Contact Center Operations Software

Aircall Reviews in June 2026: User Ratings, Pros & Cons

Streamline customer service with Aircall's all-in-one solution.

4.1

Add to compare

Starts from $30 / User / Month

Start Free Trial

Aircall Reviews & Ratings

4.1

Very Good

Based on 801 ratings & 897 reviews

Rating Distribution

Excellent

(782)

Very Good

(64)

Good

(12)

Poor

(8)

Terible

(31)

Spotsaas Editor’s POV

Aircall delivers a polished, cloud-native phone system tailored for modern sales and support teams. Its strength lies in seamless CRM and helpdesk integrations with tools like Salesforce, HubSpot, Zendesk, and Intercom, ensuring call context and activity sync automatically. The intuitive interface, solid VoIP quality, and mobile/desktop apps make it easy for ...Read more

Aircall pros and cons

  • Consolidates voice and messaging in one platform for better customer engagement.

  • Local and toll-free numbers in 100+ countries, scalable for international teams.

  • Built-in dashboards and tools like live listening, whisper, and call barge help improve performance.

  • No hardware needed — teams can start calling quickly via desktop or mobile apps.

  • May feel expensive for very small businesses or solo operators.

  • Some advanced features like AI analytics and enhanced reporting may require additional subscriptions.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 381-390 out of 897

MM

Mark M

08/19/22

5 out of 5

"Great software that does what it says it will!"

What do you like best about Aircall? Easy to use, great reporting and nice interface. What do you dislike about Aircall? I don't like how it's not easy to add in Australian mobile numbers and I need to email support. What problems is Aircall solving and how is that benefiting you? So we can call using mobile numbers into different countries and have many different numbers. Good for following up leads so we don't look like we are hassling them.

AU

Anonymous User

08/19/22

5 out of 5

"excellent"

What do you like best about Aircall? easy to use. the connection quality is good. i like that it shows the local time in the country where I am calling to What do you dislike about Aircall? there is nothing that I dislike . it is ok What problems is Aircall solving and how is that benefiting you? i work in an international company and sometimes need to call my customers who are located abroad, so it is a very good tool that allows me to do it as much as I want

AA

André A

08/19/22

5 out of 5

"Simple, practical and effective!"

What do you like best about Aircall? The organization! It is easy to keep track of everything. What do you dislike about Aircall? Não vem nada à minha cabeça se eu pensar de repente. What problems is Aircall solving and how is that benefiting you? It is easy to attribute the call to a colleague, this simplifies the process in company logistics.

JM

Joey M

08/18/22

5 out of 5

"Great communication app/device for the workplace"

What do you like best about Aircall? Easy to use desktop app, text service is useful What do you dislike about Aircall? difficulties using the desktop app to listen to recordings What problems is Aircall solving and how is that benefiting you? betters communication from company to customers, makes it easy to contact customers by call or text

AU

Anonymous User

08/18/22

5 out of 5

"very professional and satistied"

What do you like best about Aircall? maintenance, the way it works also very good What do you dislike about Aircall? nothing, Aircall is the best platform so far I've used What problems is Aircall solving and how is that benefiting you? business calls with the suppliers

SL

Sebastian L

08/18/22

5 out of 5

"everything works great. calls are generally very clear great sync with hubspot"

What do you like best about Aircall? clear calls, works well almost al the time. great tool to have and great for syncing with hubspot crm and for metrics. audio quality is great and microphone quality as well. What do you dislike about Aircall? sometimes it doesnt work, but generally gets fixed pretty quickly. has happened maybe 3 or 4 times in the past 5 months of me using it. they do have a status website but havent had luck with the customer suport What problems is Aircall solving and ...

Read more

OM

Orhan M

08/17/22

5 out of 5

"Aircall Feedback"

What do you like best about Aircall? Sharing over here too for visibility in the community : From: Orhan Mehmed Sent: August 17, 2022 10:13 AM To: [email protected] Subject: Extend/Renew Soitron’s Aircall subscription Hello Louise and Aircall Team, Hope you are doing great since we last spoke. Our current Aircall subscription is about to expire on the 28th of August and I would like to share some feedback – Aircall met and exceeded all expectations we have on telephony software and service ...

Read more

AU

Anonymous User

08/15/22

5 out of 5

"Aircall review"

What do you like best about Aircall? It's a great tool for making calls for small and medium-sized organisations What do you dislike about Aircall? Nothing to dislike, I wish they could offer their services to personal individual clients as well What problems is Aircall solving and how is that benefiting you? So far have not faced any issues

BQ

Briangely Q

08/10/22

5 out of 5

"Aircall is an excellent software."

What do you like best about Aircall? The option in which you can choose the rightone of the app! What do you dislike about Aircall? I like everything about Aircall; there's nothing I don't like. Recommendations to others considering Aircall: Just enjoy! Since Aircall is VEERY easy to use. What problems is Aircall solving and how is that benefiting you? I'm always helping to fix consumer issues because it's better to address them over the phone!

MP

Marcia Paloma D

07/04/22

5 out of 5

"Reliable phone app"

What do you like best about Aircall? It is very simple to use, and the pop-up notifications help me a lot so I don't miss any calls and system is very user friendly What do you dislike about Aircall? N/A I find it very user-friendly. Helps me a lot with my job Recommendations to others considering Aircall: N/A What problems is Aircall solving and how is that benefiting you? Customers interactions help me solve my customer's requests

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].