NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo
Aircall - Contact Center Operations Software

Aircall Reviews in June 2026: User Ratings, Pros & Cons

Streamline customer service with Aircall's all-in-one solution.

4.1

Add to compare

Starts from $30 / User / Month

Start Free Trial

Aircall Reviews & Ratings

4.1

Very Good

Based on 801 ratings & 897 reviews

Rating Distribution

Excellent

(782)

Very Good

(64)

Good

(12)

Poor

(8)

Terible

(31)

Spotsaas Editor’s POV

Aircall delivers a polished, cloud-native phone system tailored for modern sales and support teams. Its strength lies in seamless CRM and helpdesk integrations with tools like Salesforce, HubSpot, Zendesk, and Intercom, ensuring call context and activity sync automatically. The intuitive interface, solid VoIP quality, and mobile/desktop apps make it easy for ...Read more

Aircall pros and cons

  • Consolidates voice and messaging in one platform for better customer engagement.

  • Local and toll-free numbers in 100+ countries, scalable for international teams.

  • Built-in dashboards and tools like live listening, whisper, and call barge help improve performance.

  • No hardware needed — teams can start calling quickly via desktop or mobile apps.

  • May feel expensive for very small businesses or solo operators.

  • Some advanced features like AI analytics and enhanced reporting may require additional subscriptions.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 361-370 out of 897

DC

Devon C

11/22/22

5 out of 5

"Very good always able hear a clear call"

What do you like best about Aircall? The dail to a prospect letting you the country and time zone What do you dislike about Aircall? Able to call anytime and the time it connect What problems is Aircall solving and how is that benefiting you? Able to call over the whole world

KD

Kyle d

11/22/22

5 out of 5

"Reliable and easy to use"

What do you like best about Aircall? Reliable. Never encountered a downtime. Generating report are easy and simple What do you dislike about Aircall? None I can think of. Inconvenience I'm experiencing is most likely due to our current plan limitation. What problems is Aircall solving and how is that benefiting you? Ease of communication with clients, calls and text capabilities.

KD

Kyle d

11/22/22

5 out of 5

"Reliable and easy to use"

What do you like best about Aircall? Reliable. Never encountered a downtime. Generating report are easy and simple What do you dislike about Aircall? None I can think of. Inconvenience I'm experiencing is most likely due to our current plan limitation. What problems is Aircall solving and how is that benefiting you? Ease of communication with clients, calls and text capabilities.

AU

Anonymous User

11/22/22

5 out of 5

"User friendly system, designed in such a way that you never miss a call."

What do you like best about Aircall? The call hold function whilst you check if the person is free before transferring the call through. It also gives you missed calls as a to do list. What do you dislike about Aircall? Every now and then it disconnects my headphones - not sure if entirely Aircall issue or my headphones. What problems is Aircall solving and how is that benefiting you? It makes business communication easy and readily accessible anywhere - I have the app on my mobile too.

DC

Devon C

11/22/22

5 out of 5

"Very good always able hear a clear call"

What do you like best about Aircall? The dail to a prospect letting you the country and time zone What do you dislike about Aircall? Able to call anytime and the time it connect What problems is Aircall solving and how is that benefiting you? Able to call over the whole world

AU

Anonymous User

11/22/22

5 out of 5

"Aircall has been good for us"

What do you like best about Aircall? I think what I have loved the most about our experience is the fact that our Account Manager Andrea has been phenomenal as our support. Love the system but even when there are issues, at least I know we can turn to her. What do you dislike about Aircall? It would be great if callers that hung up on the IVR (even at the very beginning) rather than the actual numbers that take you to a team or individual wouldn't show up as a missed call. This obviously ...

Read more

AU

Anonymous User

11/22/22

5 out of 5

"awesome tool for work calls"

What do you like best about Aircall? works just like a phone voice mail missed calls good sound quality low latency What do you dislike about Aircall? Does it have an option to start at windows startup? What problems is Aircall solving and how is that benefiting you? no need for a physical work phone. can call all my colleagues and pass calls.

AB

Alex B

11/22/22

5 out of 5

"Aircall has made our client experience so easy to manage, we love it!"

What do you like best about Aircall? The most helpful part of aircall is the easy to use dashboard and the functionality available on devices. What do you dislike about Aircall? The only downside I can think of is the billing process, of having to be charged for numbers that are ínactive. What problems is Aircall solving and how is that benefiting you? It is solving my team having to use analog phones and giving them access to answer their phone from multiple devices anywhere anytime.

AU

Anonymous User

11/20/22

5 out of 5

"Aircall is the easiest way to comunícate with people and the app and web app is user friendly"

What do you like best about Aircall? I LOVE that I can see pending call backs, also the reason why a call got disconnected What do you dislike about Aircall? Some times the notofication won't pop up or it won't integrate with Gordgias Recommendations to others considering Aircall: Make sure the app is what you actually need. What problems is Aircall solving and how is that benefiting you? We take customer service calls and make sales calls

AU

Anonymous User

11/20/22

5 out of 5

"Aircall is the easiest way to comunícate with people and the app and web app is user friendly"

What do you like best about Aircall? I LOVE that I can see pending call backs, also the reason why a call got disconnected What do you dislike about Aircall? Some times the notofication won't pop up or it won't integrate with Gordgias Recommendations to others considering Aircall: Make sure the app is what you actually need. What problems is Aircall solving and how is that benefiting you? We take customer service calls and make sales calls

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].