Aircall Reviews in July 2025: User Ratings, Pros & Cons

Aircall for starters

Aircall is pretty easy to use and I haven't experienced any issues with it since the day I started using it. You can easily transfer, do call back and basically just navigate all the way through without reading a manual because they have all the options in their softphone already. As a first-time Aircall user, I find it very agent-friendly and not complicated.

Aircall is very easy to use as a …

Aircall is very easy to use as a customer support. It can connect to CRM and keep all the logs! Sound quality is also great!

The App is very easy to use and makes…

The App is very easy to use and makes working with costumers much easier!

Great tool, great service

Tool is great and it seems to continuously improve, just be sure to know what to expect. I had some doubts to start working with Aircall because of some of the negative reviews, but the Support is on point, really quick to answer and the account manager tries to help you as best as possible. I’m still figuring out some stuff, but to me it is a BIG improvement in comparison to our previous provider.

Customer Success

Easy to use and makes my job in customer support a lot easier.

"Aircall is an excellent way of communicating with the world and teaches you skills."

What do you like best about Aircall? Aircall is a way to communicate with the world. The platform is very easy to work with. Well in the long run we get more eperience. If we learn more, we will nunber one. What do you dislike about Aircall? Sometimes it surprises me when it rings. Maybe a headsup to tell you it's about to ring. When you are finishing your note like a notification another call is coming in. What problems is Aircall solving and how is that benefiting you? Aircall is solving ...

"How aircall improves my daily work"

What do you like best about Aircall? Easy display, soft design. It is very comfortable when is your first time with an app for make calls. The way to get the records is unbelievable so fast so easy. What do you dislike about Aircall? Sometimes aircall gets disconnected but it fixes really fast tho. It was pretty easy when you used to log in on the desk app but now you have to open a new browser window to log in. What problems is Aircall solving and how is that benefiting you? It is very ...

Was facing issues while texting

yes indeed , timely help and accurate answers

"A very dynamic and user friendly phone system"

What do you like best about Aircall? Easy to use and user-friendly, the calls can be answered with ease with a single click. What do you dislike about Aircall? occasionally goes down with a network error What problems is Aircall solving and how is that benefiting you? A network connection is slowly improving to that any audio issues with calls can be minimized.

Aircall is easy to use

Aircall is easy to use! The call quality is great & they are easy to find. You can leave tags and note details if you ever need to go back on a call and listen to it. I highly recommend it.