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Aircall - Contact Center Operations Software

Aircall Reviews in July 2025: User Ratings, Pros & Cons

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4.1

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Aircall Reviews & Ratings

4.1

Very Good

Based on 801 ratings & 897 reviews

Rating Distribution

Excellent

(782)

Very Good

(64)

Good

(12)

Poor

(8)

Terible

(31)

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Showing 291-300 out of 897

RW

Robert W

05/11/23

5 out of 5

"Aircall blends advanced VOIP settings with great UI"

What do you like best about Aircall? The integration with HubSpot Sales Hub is vital for our business and is better than anything out there. What do you dislike about Aircall? No MMS functionality or SMS automation within HubSpot. What problems is Aircall solving and how is that benefiting you? Remote workforce, tracking/notes and CRM integration and no need for phone hardware. This is not only on the sales side of the house but for client services as well.

AU

Anonymous User

05/11/23

5 out of 5

"Easy and comfortable"

What do you like best about Aircall? Group conference and the mobile app works great What do you dislike about Aircall? honestly i don't have any complains about the application What problems is Aircall solving and how is that benefiting you? Updates have been really helpful specially in the quality of the calls

CK

Christian K

05/11/23

5 out of 5

"Tactic is very good"

What do you like best about Aircall? Easy to use and the Aircall is user friendly What do you dislike about Aircall? Nothing. Everything in Aircall is great. What problems is Aircall solving and how is that benefiting you? Sometimes there's a connection issue but it will get fix right away.

KA

Kathy A

05/11/23

5 out of 5

"Great for my business"

What do you like best about Aircall? It saves me so much time. It's easy to use to connect with as many people as possible quickly. What do you dislike about Aircall? I can't make a separate call or add an outside call. What problems is Aircall solving and how is that benefiting you? Saving time dialing and being able to contact as many people as possible. But also being able to play back the calls so I can make sure my notes are accurate and when I miss something I don't have to ask the ...

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JS

Jess S

05/11/23

5 out of 5

"Everything offered is so well established!"

What do you like best about Aircall? I really enjoy everything, coming from another telephony system, I was in charge of finding a new system. We love aircall, and really had a smooth transition. The conferencing and transfer options are so solid, as well as everything else. The dash is easy to understand and the UI is intuitive. I'd go with them 1,000 times over. What do you dislike about Aircall? I truly don't have much to say about cons. The integrations could be a little smoother, but ...

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AT

Anurag T

05/11/23

5 out of 5

"Great Experience"

What do you like best about Aircall? We can customise things according to our needs , call recording and assigning a task to other team members is the best quality, if you are on a call and if you need any help the other person can whisper at the same tome What do you dislike about Aircall? Some time this application get stuck and doesn't work at all then we have to restart the whole application, if we enhance the performance quality of the app it will be awesome What problems is Aircall ...

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RS

Romeo S

05/09/23

5 out of 5

"Outstanding!"

What do you like best about Aircall? Very accessible application and straightforward, It Has new features that enable us to secure notes that will be linked through our intercom cases; thus, the fun part with it lets you choose your ring tone. What do you dislike about Aircall? Sometimes there is a bug or glitch whenever putting a guest on hold and getting back to them. You have to wait for the application to crash and would need to reopen again to call back the guest. What problems is ...

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GU

Giovanni U

05/05/23

5 out of 5

"Aircall review"

What do you like best about Aircall? Aircall lets people call numbers all around the world efficiently and conveniently. What do you dislike about Aircall? I can say that the thing that I dislike about Aircall are the downtimes that rarely happens but after that it's better than ever. What problems is Aircall solving and how is that benefiting you? Aircall helps me in speaking with people around the world with convenience. It's features have noise cancelling and network detection that ...

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FM

Flora Mae D

05/03/23

5 out of 5

"Aircall - calls with no delay!"

What do you like best about Aircall? Aircall is user-friendly and very easy to operate and set up. Gives you crisp calls globally, no hassle when transferring calls and is good with outbound calls/customer support. What do you dislike about Aircall? There's nothing to dislike about Aircall, this application is one of the best I have use when it comes to communication on both partners and customers globally. What problems is Aircall solving and how is that benefiting you? Aircall has made it ...

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GR

George Raptis

04/30/23

5 out of 5

Amazing team

Date of experience: May 01, 2023

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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