spotsaas-logo
Get Listed
Aircall - Contact Center Operations Software

Aircall Reviews in July 2025: User Ratings, Pros & Cons

Streamline customer service with Aircall's all-in-one solution.

4.1

Add to compare

Starts from $30/User/Month

Request a Quote

Aircall Reviews & Ratings

4.1

Very Good

Based on 801 ratings & 897 reviews

Rating Distribution

Excellent

(782)

Very Good

(64)

Good

(12)

Poor

(8)

Terible

(31)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 281-290 out of 897

S(

Susan (Sam) R

05/13/23

5 out of 5

"Experience in Aircall"

What do you like best about Aircall? Great platform to communicate to our guest/customer/client during business hours. Aircall allows us to efficiently handle our case from time to time, the offered features are user-friendly. What do you dislike about Aircall? It could be better for Aircall engineers to use an automated way to cancel the noise surrounding the user during activity. Another thing is to lessen the option to push during dial. What problems is Aircall solving and how is that ...

Read more

AU

Anonymous User

05/13/23

5 out of 5

"Organzied, Efficient and User Friendly"

What do you like best about Aircall? I like how AirCall is organized. I get to see if I am on available with color distinctions on the buttons of my status. I also like how I can hold the other line and go back to the first caller, whom I put on hold first, without dropping the call. What do you dislike about Aircall? I hope that Aircall will provide the option that when you are already on a call and need to call someone, you will be able to directly connect them together without having to ...

Read more

MC

Mar Carlo Munsod C

05/13/23

5 out of 5

"User-friendly tool"

What do you like best about Aircall? User-friendly, Ease of access, no complicated buttons etc., Smooth transitions What do you dislike about Aircall? I need to change profile like US or Berlin in order to call some countries What problems is Aircall solving and how is that benefiting you? It let us quickly contact our partners and our customers for quick decision and transactions

MH

Mark H

05/13/23

5 out of 5

"AMAZING"

What do you like best about Aircall? Contacts are saved, you can view/review the previous calls. you can type in names of contacts for ease of use. basic conference call between client and partner which is really helpful What do you dislike about Aircall? call is being routed at times, freezing and unable to go back to the call ending in dropping the call What problems is Aircall solving and how is that benefiting you? Calling and receiving calls from guests and partners alike. managing and ...

Read more

RT

Rochelle T

05/13/23

5 out of 5

"Intercom Review"

What do you like best about Aircall? its very easy to use and you can make a 3 way call. Easy to find your contacts and the email address is included as well. What do you dislike about Aircall? One of the feauture removed was the "OTHER". By selecting this option you can advise your team that you need to do something personal . What problems is Aircall solving and how is that benefiting you? You can see the call history and also your team. I like the feature of seeing not the phone number ...

Read more

S(

Susan (Sam) R

05/13/23

5 out of 5

"Experience in Aircall"

What do you like best about Aircall? Great platform to communicate to our guest/customer/client during business hours. Aircall allows us to efficiently handle our case from time to time, the offered features are user-friendly. What do you dislike about Aircall? It could be better for Aircall engineers to use an automated way to cancel the noise surrounding the user during activity. Another thing is to lessen the option to push during dial. What problems is Aircall solving and how is that ...

Read more

AU

Anonymous User

05/13/23

5 out of 5

"Organzied, Efficient and User Friendly"

What do you like best about Aircall? I like how AirCall is organized. I get to see if I am on available with color distinctions on the buttons of my status. I also like how I can hold the other line and go back to the first caller, whom I put on hold first, without dropping the call. What do you dislike about Aircall? I hope that Aircall will provide the option that when you are already on a call and need to call someone, you will be able to directly connect them together without having to ...

Read more

MC

Mar Carlo Munsod C

05/13/23

5 out of 5

"User-friendly tool"

What do you like best about Aircall? User-friendly, Ease of access, no complicated buttons etc., Smooth transitions What do you dislike about Aircall? I need to change profile like US or Berlin in order to call some countries What problems is Aircall solving and how is that benefiting you? It let us quickly contact our partners and our customers for quick decision and transactions

MH

Mark H

05/13/23

5 out of 5

"AMAZING"

What do you like best about Aircall? Contacts are saved, you can view/review the previous calls. you can type in names of contacts for ease of use. basic conference call between client and partner which is really helpful What do you dislike about Aircall? call is being routed at times, freezing and unable to go back to the call ending in dropping the call What problems is Aircall solving and how is that benefiting you? Calling and receiving calls from guests and partners alike. managing and ...

Read more

RT

Rochelle T

05/13/23

5 out of 5

"Intercom Review"

What do you like best about Aircall? its very easy to use and you can make a 3 way call. Easy to find your contacts and the email address is included as well. What do you dislike about Aircall? One of the feauture removed was the "OTHER". By selecting this option you can advise your team that you need to do something personal . What problems is Aircall solving and how is that benefiting you? You can see the call history and also your team. I like the feature of seeing not the phone number ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed