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Aircall - Contact Center Operations Software

Aircall Reviews in June 2026: User Ratings, Pros & Cons

Streamline customer service with Aircall's all-in-one solution.

4.1

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Aircall Reviews & Ratings

4.1

Very Good

Based on 801 ratings & 897 reviews

Rating Distribution

Excellent

(782)

Very Good

(64)

Good

(12)

Poor

(8)

Terible

(31)

Spotsaas Editor’s POV

Aircall delivers a polished, cloud-native phone system tailored for modern sales and support teams. Its strength lies in seamless CRM and helpdesk integrations with tools like Salesforce, HubSpot, Zendesk, and Intercom, ensuring call context and activity sync automatically. The intuitive interface, solid VoIP quality, and mobile/desktop apps make it easy for ...Read more

Aircall pros and cons

  • Consolidates voice and messaging in one platform for better customer engagement.

  • Local and toll-free numbers in 100+ countries, scalable for international teams.

  • Built-in dashboards and tools like live listening, whisper, and call barge help improve performance.

  • No hardware needed — teams can start calling quickly via desktop or mobile apps.

  • May feel expensive for very small businesses or solo operators.

  • Some advanced features like AI analytics and enhanced reporting may require additional subscriptions.

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Showing 271-280 out of 897

JG

Judy G

05/16/23

5 out of 5

"How good is Aircall"

What do you like best about Aircall? We can make numerous outbound calls, and most of the time, the connection is good. I can easily history of calls and see who is being productive with calls and not slacking off What do you dislike about Aircall? I don't know how to check who sent me a missed call. Or it could be a restriction from our management. Maybe we can also send a message through aircall so we can send a message to the one who called. What problems is Aircall solving and how is ...

Read more

JG

Judy G

05/16/23

5 out of 5

"How good is Aircall"

What do you like best about Aircall? We can make numerous outbound calls, and most of the time, the connection is good. I can easily history of calls and see who is being productive with calls and not slacking off What do you dislike about Aircall? I don't know how to check who sent me a missed call. Or it could be a restriction from our management. Maybe we can also send a message through aircall so we can send a message to the one who called. What problems is Aircall solving and how is ...

Read more

GP

Gregory P

05/15/23

5 out of 5

"Aircall for outbound call"

What do you like best about Aircall? What I like about aircall is that you can filter out the calls you make within the day, and also, you can filter out the calls made by your colleague. This will help us audit the calls made within the day. What do you dislike about Aircall? What I dislike about Aircall is that sometimes you need to refresh it so that the call you go through. Also, some of the locations' date doesn't appear. Also, there are time that there will be a latency calling. What ...

Read more

DA

Deo Allen C

05/15/23

5 out of 5

"Interface is very straightforward and easy to navigate"

What do you like best about Aircall? Being able to use the application with no hassle and having an interface that is so easy to navigate is a total plus. A tool that anyone wants to get their hands with. What do you dislike about Aircall? For nearly a year of using i havent really encountered any issues with the said tool. So i must say i have nothing else to share about what i dislike with Aircalll. What problems is Aircall solving and how is that benefiting you? It benefits me in a way ...

Read more

DA

Deo Allen C

05/15/23

5 out of 5

"Interface is very straightforward and easy to navigate"

What do you like best about Aircall? Being able to use the application with no hassle and having an interface that is so easy to navigate is a total plus. A tool that anyone wants to get their hands with. What do you dislike about Aircall? For nearly a year of using i havent really encountered any issues with the said tool. So i must say i have nothing else to share about what i dislike with Aircalll. What problems is Aircall solving and how is that benefiting you? It benefits me in a way ...

Read more

GP

Gregory P

05/15/23

5 out of 5

"Aircall for outbound call"

What do you like best about Aircall? What I like about aircall is that you can filter out the calls you make within the day, and also, you can filter out the calls made by your colleague. This will help us audit the calls made within the day. What do you dislike about Aircall? What I dislike about Aircall is that sometimes you need to refresh it so that the call you go through. Also, some of the locations' date doesn't appear. Also, there are time that there will be a latency calling. What ...

Read more

RM

Ralph Michael S

05/14/23

5 out of 5

"The best all in one tool"

What do you like best about Aircall? It gives us the ability to leave a note and search the last interaction we had with a specific phone number. Whick makes auditing alot more easier What do you dislike about Aircall? THe interface, I think we shoul have a smaller profile for this so it will just take a smaller space in the screen What problems is Aircall solving and how is that benefiting you? THe abilitity to track previous interactions with a number and being able to leave notes on a ...

Read more

MR

Marc Rongie A

05/14/23

5 out of 5

"AIRCALL REVIEW"

What do you like best about Aircall? What I like the most about Aircall are, app is very user friendly and it help our team to be more efficient and doing are tasks. What do you dislike about Aircall? As of the moment I don't really see any downside of the app, so I wouldn't say that there's something I dislike about it. What problems is Aircall solving and how is that benefiting you? It solves every outbound and inbound call duties benefiting it's user to be more efficient in every tasks.

MR

Marc Rongie A

05/14/23

5 out of 5

"AIRCALL REVIEW"

What do you like best about Aircall? What I like the most about Aircall are, app is very user friendly and it help our team to be more efficient and doing are tasks. What do you dislike about Aircall? As of the moment I don't really see any downside of the app, so I wouldn't say that there's something I dislike about it. What problems is Aircall solving and how is that benefiting you? It solves every outbound and inbound call duties benefiting it's user to be more efficient in every tasks.

RM

Ralph Michael S

05/14/23

5 out of 5

"The best all in one tool"

What do you like best about Aircall? It gives us the ability to leave a note and search the last interaction we had with a specific phone number. Whick makes auditing alot more easier What do you dislike about Aircall? THe interface, I think we shoul have a smaller profile for this so it will just take a smaller space in the screen What problems is Aircall solving and how is that benefiting you? THe abilitity to track previous interactions with a number and being able to leave notes on a ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].