Aircall Reviews in July 2025: User Ratings, Pros & Cons

"Awesome Softphone I ever used so far."

What do you like best about Aircall? Aircall is very easy to use. It only needs to be configured once. It is so easy to troubleshoot for audio issues and loads fast, which I admire about Aircall. I once used a softphone that loads for 30 minutes, which was exhausting. I also love how it is straightforward to navigate the buttons. I would say it is very user-friendly. Not too many buttons, and this works best for me. What do you dislike about Aircall? I love everything about Aircall. Maybe a ...

The best communication app!

Everything about this product is excellent! Works so well for business customer service!

"Best and most helpful soft phone ever!"

What do you like best about Aircall? Because Aircall interacts with your CRM, you can easily add phone numbers from a client's website to your calling queue without manually adding them. The software updates the contact's number in their Salesforce or other CRM profile. Aircall is also very helpful in terms of call recordings. What do you dislike about Aircall? It occasionally freezes for me, and I wonder if an internet connection is to blame. Most of the time, it doesn't even indicate an ...

Easy setup and great product

Easy setup and great product - we are happy with Aircall. The integration to our CRM was set up super quickly and it is used throughout our sales and service teams. The team is very responsive to our asks.

"Bringing Great Conversation Choice"

What do you like best about Aircall? Aircall can easily connect with other tools in our platform. It is very reliable and accessible, which helps in meeting a high volume of productivity at work. It is fast and always has a clear connection throughout our calls. It is also easy to track our call logs. Great company choice. What do you dislike about Aircall? I am hoping for an updates for a one-click call connected to the Aircall app. We still have to do copying and pasting of the phone ...

"Aircall Review"

What do you like best about Aircall? I love Aircall as it is. It is very easy to navigate. You can easily manage your calls, monitor all the calls that you have received and missed calls. I also love the fact that we can save contacts so we can call them easily. What do you dislike about Aircall? Aircall is perfect! Assigned from the fact that you can easily monitor all of your calls, you also have the option to change status whenever you are on break or lunch or in a meeting. What problems ...

"a great app indeed!"

What do you like best about Aircall? what I like the most on aircall is the quality of calls I received compared to older tools that i used to. I can easily do inbound and outbound calls at ease kudos to the developers What do you dislike about Aircall? from my standpoint, I cannot find anything bad on using this app compard to other tools like cisco or softphone, again this way better than those and kudos to the developers What problems is Aircall solving and how is that benefiting you? it ...

"Phone system that make your life easier."

What do you like best about Aircall? It is the phone and messaging system created for the sales and support personnel. Slack, Salesforce, HubSpot, Intercom, and other crucial business and communication technologies are all accessible, dependable, and integrated. What do you dislike about Aircall? None so far. I like everything about Aircall What problems is Aircall solving and how is that benefiting you? we cant easily track the details on every call

"Aircall Review"

What do you like best about Aircall? What id like about Aircall is I can call all our partners smoothly, and such a big help to our company What do you dislike about Aircall? Some countries need to contact manually, such as Singapore What problems is Aircall solving and how is that benefiting you? benefited us when calling partners, communicating with our customer

"User friendly and very easy to navigate."

What do you like best about Aircall? When calling our customers, it's very easy to navigate, and there's no interruption. No static line and breaking up while talking to the guest's or customers. Very rare to experience any disruption. What do you dislike about Aircall? This is not anything to do with the Aircall itself. The transaction will be smooth if you're properly connected to the VPN and there's a strong signal for an internet connection. What problems is Aircall solving and how is ...