Aircall Reviews in July 2025: User Ratings, Pros & Cons

"Use Aircall for work"

What do you like best about Aircall? They way it is able to call any number worldwide. What do you dislike about Aircall? It can be slow at times which is annoying. What problems is Aircall solving and how is that benefiting you? Support issues within a food delivery infrastructure

"Aircall is super user friendly"

What do you like best about Aircall? Its´s a really easy to use platform, best thing about it is it´s an app so I can use it from my personal phone whenever I have to cold call. The app is helping me a lot to be always active and connected even if I´m not in the office. Also it has all my contacts from SalesForce so I don´t have to wonder who I´ve contacted What do you dislike about Aircall? Truelly I can´t think of anything right now What problems is Aircall solving and how is that ...

"Amazing!"

What do you like best about Aircall? Its great because we can record calls and rerun them for confirmation at a later time or if we ever miss anything on a call we do not have to recall a CLIENT we can just run the recording. What do you dislike about Aircall? So far none everythings been great and useful What problems is Aircall solving and how is that benefiting you? Not having to recall clients because we can run recording

"Great app for call centered businesses."

What do you like best about Aircall? It is very user friendly and it is so versatile that you can even use it in your smartphone. What do you dislike about Aircall? There should be a function on the smartphone app to mute sounds and vibration What problems is Aircall solving and how is that benefiting you? Separating the messages section and the To-Do tab is very helpful.

"Amazing very useful and easy to use"

What do you like best about Aircall? Rapidity how easy I can switch from one phone to the other. What do you dislike about Aircall? I don't like that sometimes I am not able to see the notifications on my phone or doesn't ring on my phone What problems is Aircall solving and how is that benefiting you? Well that I am able to use several phones at the same time

"very good reliable service"

What do you like best about Aircall? the calls are very clear and its very reliable and i like how it links with the crm system. Its easy to use and its not complicated so when you dial a client it can also record the names etc... What do you dislike about Aircall? sometime its shows the number wron but in general its very good. sometime it will need to be refreshed but overal it is quite reliable and i dont have to much to dislike What problems is Aircall solving and how is that benefiting ...

"Excellent Quality!"

What do you like best about Aircall? I love how easy it is to use and how clear the calls are unlike other VOIP services are. The quality is A1 for sure. What do you dislike about Aircall? No dislikes thus far. I'd just like to be able to add text that can be assigned to team memebers vs a general text that everyone accesses. What problems is Aircall solving and how is that benefiting you? It gives our team the ability to receive calls in our business in a round-robin way and distributes it ...

"Best Calling App in the Market"

What do you like best about Aircall? Aircall is a tool that allows us to make calls smoothly. It is very easy to integrate it with CRM tools to keep track of your calls and provides you with dashboards that provide your company with useful statistics about team performance. Moreover, it is also possible to classify calls with personnalized tags, which eases sorting calls as a team member. In terms of collaboration, we highly appreaciate the "coaching" tool, which allows team leads to coach ...

"User friendly app"

What do you like best about Aircall? You can have a different work phone number on the same mobile which separates your work and personal life. What do you dislike about Aircall? You can't merge calls and can't take screenshots and attach photos. What problems is Aircall solving and how is that benefiting you? Separating of work and personal contacts and how we interact with them using the same mobile.

"Aircall Review"

What do you like best about Aircall? It helps us communicate with our customers promptly. I appreciate that it shows the customer's location time so we know if we can call them or not. Other competitors don't have this kind of feature. What do you dislike about Aircall? Sometimes the system lags and reconnects. Some of our calls are getting disconnected. They should schedule system maintenance to maintain good quality and good connections. What problems is Aircall solving and how is that ...