Aircall Reviews in July 2025: User Ratings, Pros & Cons

Simple to sign up and brilliant onboarding process…

Simple to sign up and brilliant onboarding process - Natascha was excellent and really helpful.

"Hassle-free tracking"

What do you like best about Aircall? With aircall we can provide timely follow-up to all our clients, which helps us increase sales and improve our response times, as well as an increase in the productivity of our agents. It also helps us address the need to work from home that has arisen in the wake of the pandemic as we can monitor agent performance and ensure service is not interrupted. What do you dislike about Aircall? I would like that when uploading a base in the powerdialer the ...

Good quality of communication

I use Aircall everyday for my freelance job. The quality of communication is very good and what's more it doesn't take a lot of data.

"The quickest way to connect to people"

What do you like best about Aircall? It's so quick and easy to use, I can reach anyone within a second as everything in the app is well connected and arranged. What do you dislike about Aircall? It often restarts and then I need to get back in again, meaning I could have missd some calls. What problems is Aircall solving and how is that benefiting you? I can reach any international number and solve my issues quickly, as otherwise I'd have to rely on emails or Whatsapp only.

"Magnificent"

What do you like best about Aircall? There are so much thing can do with Aircall. What I like about aircall is, I can listen to my colleagues recorded calls specially if doing investigation it is more usefull. Also, with aircall, it is very easy to access and very friendly user specially for us as a customer service staff. What do you dislike about Aircall? So far there is nothing I dislike but as soon as I experience some problems or difficulties I may change or update my review but so far ...

"Awesome!"

What do you like best about Aircall? Simple and robust. Integrations are very easy, and support also is swift. What do you dislike about Aircall? Tagging is on an account basis. If each team can have their own set of tags, to would have been awesome. What problems is Aircall solving and how is that benefiting you? Sales reps used to call from their WhatsApp before, where the bounce was higher. Also, the reps had to enter the call details into the CRM manually. Aircal's integration solved it.

"Best Softphone Ever!"

What do you like best about Aircall? I love that can answer the call using my voice, this help me to take any call on time when I am out of my desk. What do you dislike about Aircall? Everthing until now is helpful, I like all features. What problems is Aircall solving and how is that benefiting you? Aircall can be integrated with other programs. We currently use Aircall to support our flight attendants support calls. We are able to return missed calls easily. We have veryhigh quality ...

"The best app"

What do you like best about Aircall? It records all our calls with customer and work everywhere. What do you dislike about Aircall? Nothing, this app is the absolute perfect. What problems is Aircall solving and how is that benefiting you? Right now, for me this app doesnt have any problems!!!

"Awesome"

What do you like best about Aircall? The support from the Aircall team for setting up Aircall as well as resolving issues has been awesome. The app has been working really well for our employees and they are giving positive feedback after using Aircall. What do you dislike about Aircall? Each team on Aircall cannot have their own set of tags. What problems is Aircall solving and how is that benefiting you? Our sales reps were using WhatsApp for reaching out to customers, and those calls ...

"Great experience"

What do you like best about Aircall? I find the integration to Husbpot super useful. I think that's one of the main upsides of using aircall - it makes the sales experience seemless and unified. Also, I find the call quality exceptional. What do you dislike about Aircall? I think there should be a way to link Husbpot contacts with Aircall. That way, I can keep track of incoming calls. Maybe partnering with a Caller ID provider as well. What problems is Aircall solving and how is that ...