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Aircall - Contact Center Operations Software

Aircall Reviews in May 2025: User Ratings, Pros & Cons

Streamline customer service with Aircall's all-in-one solution.

4.1

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Aircall Reviews & Ratings

4.1

Very Good

Based on 801 ratings & 897 reviews

Rating Distribution

Excellent

(782)

Very Good

(64)

Good

(12)

Poor

(8)

Terible

(31)

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Showing 171-180 out of 897

HP

Hayleigh P

10/03/23

5 out of 5

"Easy to use and modern"

What do you like best about Aircall? It is very modern, easy to use and set up. I use it every day for work. What do you dislike about Aircall? There should be more ringtones, and more changeable features such as colours. Would also like it not to ring when starting a cofrence. What problems is Aircall solving and how is that benefiting you? I have not had any issues with aircall so far

EJ

Emma Jacobsen

10/03/23

5 out of 5

Very helpful staff and easy system

Date of experience: October 04, 2023

HP

Hayleigh P

10/03/23

5 out of 5

"Easy to use and modern"

What do you like best about Aircall? It is very modern, easy to use and set up. I use it every day for work. What do you dislike about Aircall? There should be more ringtones, and more changeable features such as colours. Would also like it not to ring when starting a cofrence. What problems is Aircall solving and how is that benefiting you? I have not had any issues with aircall so far

EJ

Emma Jacobsen

10/03/23

5 out of 5

Very helpful staff and easy system

Date of experience: October 04, 2023

AU

Anonymous User

09/28/23

5 out of 5

"Brilliant and efficient Calling tool !"

What do you like best about Aircall? We have been using Aircall for a month now and the calling process has become very convenient with its simple UI and Dialer. Aircall also has a mobile application which makes life much easier, as I personally prefer calling with my mobile phone rather than my PC.The dailer lets us search the country codes and upon calling, the UI shows the timezone of the respective person. What do you dislike about Aircall? A few numbers were blocked by the Aircall team ...

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AU

Anonymous User

09/28/23

5 out of 5

"Brilliant and efficient Calling tool !"

What do you like best about Aircall? We have been using Aircall for a month now and the calling process has become very convenient with its simple UI and Dialer. Aircall also has a mobile application which makes life much easier, as I personally prefer calling with my mobile phone rather than my PC.The dailer lets us search the country codes and upon calling, the UI shows the timezone of the respective person. What do you dislike about Aircall? A few numbers were blocked by the Aircall team ...

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GV

George V

09/27/23

5 out of 5

Fully Recommending Aircall for Sales Teams using HubSpot

I've been using Aircall since 3 years ago as a rep and was not involved in the setup process, but when it came to setting up an account for my own team/department, I had an amazing experience communicating with their team and getting our account fully set up within 1 working day, as we really had to implement the solution in a tight timeframe. Integration with HubSpot is seamless and the quality of calls is amazing, as well. I would fully recommend AirCall as a solution, and would ...

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GV

George V

09/27/23

5 out of 5

Fully Recommending Aircall for Sales Teams using HubSpot

I've been using Aircall since 3 years ago as a rep and was not involved in the setup process, but when it came to setting up an account for my own team/department, I had an amazing experience communicating with their team and getting our account fully set up within 1 working day, as we really had to implement the solution in a tight timeframe. Integration with HubSpot is seamless and the quality of calls is amazing, as well. I would fully recommend AirCall as a solution, and would ...

Read more

AU

Anonymous User

09/26/23

5 out of 5

"Good VOIP Software"

What do you like best about Aircall? No external Hardware required for setUp. It is really good VOIP software. Good support What do you dislike about Aircall? Should have capability to integrate traditional VOIP phones Recommendations to others considering Aircall: Should really try it , its great product What problems is Aircall solving and how is that benefiting you? Handlind Customer Updates

AU

Anonymous User

09/26/23

5 out of 5

"Good VOIP Software"

What do you like best about Aircall? No external Hardware required for setUp. It is really good VOIP software. Good support What do you dislike about Aircall? Should have capability to integrate traditional VOIP phones Recommendations to others considering Aircall: Should really try it , its great product What problems is Aircall solving and how is that benefiting you? Handlind Customer Updates

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].