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Aircall - Contact Center Operations Software

Aircall Reviews in May 2025: User Ratings, Pros & Cons

Streamline customer service with Aircall's all-in-one solution.

4.1

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Aircall Reviews & Ratings

4.1

Very Good

Based on 801 ratings & 897 reviews

Rating Distribution

Excellent

(782)

Very Good

(64)

Good

(12)

Poor

(8)

Terible

(31)

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Showing 151-160 out of 897

BM

Brian M

11/13/23

5 out of 5

"Aircall is a great product"

What do you like best about Aircall? I love how i can forward call to my mobile number when needed Is an excellent tool to connect with clients and workmates around the the world Simple, fast with high quality Customer support is best What do you dislike about Aircall? For the past two years it has been great to me and my company What problems is Aircall solving and how is that benefiting you? Great communication with our clients and good quality

DD

Daniel Dauskardt

11/12/23

5 out of 5

Top Service

Date of experience: November 13, 2023

YS

Yunus S

11/11/23

5 out of 5

"Awesome aircall"

What do you like best about Aircall? Easy to call, receive call, set the status and fantastic feature of scheduling our schedule on the basis of which it keeps us active on aircall. Fantastic software. What do you dislike about Aircall? Nothing to dislike about. It is a great product for a team which is bound to call while work. You have software that can be on laptop as well so you don't need a phone at all. You can use it on your phone and laptop both. What problems is Aircall solving and ...

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R

Rok

11/08/23

5 out of 5

Exceptional Customer Support and Reliable Service

Their system is not only reliable but also incredibly easy to set up. What truly sets them apart is their exceptional customer support. Whenever I've had questions or issues, their team has been quick to respond and provide effective solutions. With their analytics, Aircall has greatly improved our communication efficiency. If you're looking for a dependable phone system with outstanding customer support, Aircall is the way to go. Thank you, Aircall, for making our customer communication ...

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AU

Anonymous User

11/08/23

5 out of 5

"Great experience with Aircall"

What do you like best about Aircall? Very easy to use, works well all the time. Integrates easily with Hubspot. Inexpensive. High quality calls and an excellent dashboard. What do you dislike about Aircall? There is a new SMS issue that is annoying due to Aircall being a European company. Otherwise it is a great tool. What problems is Aircall solving and how is that benefiting you? An excellent phone solution for the company that has local numbers to call in countries. Also need to track ...

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AR

Aryan Rasoul

10/26/23

5 out of 5

Lighting Support on all topics

Great working with Aircall and always having lightning speed support from the team with any requests.

RC

Riya C

10/25/23

5 out of 5

"Best App for Calls"

What do you like best about Aircall? quality of call and also if we face any kind of issue we get instant resolution. What do you dislike about Aircall? as of now nothing i like everything about aircall What problems is Aircall solving and how is that benefiting you? if we didn't receive call or if i face any issue while login or logout so when i contact them they resolved instantly

MC

Micheal C

10/18/23

5 out of 5

"I use Aircall to call through companies in a timely and efficient manner."

What do you like best about Aircall? I like that I can call everyone in the company I am prospecting just by pressing a couple of buttons to start. It integrates with HubSpot very well and makes it easy to go back and forth. What do you dislike about Aircall? I dislike how when I power dial, I can't go back and takes notes from the contact I just called on the app. I have to go back to HubSpot and type any further notes after ending a power dialed contact. I wouldn't say I like how it ...

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BM

Bharat M

10/17/23

5 out of 5

"Aircall is very convenient and user friendly"

What do you like best about Aircall? Aircall is a very convenient and easy to use platform where it is very easy to manage my day to day calls. Aircall is accessible across multiple devices, such as, computer and mobile phone. Another great thing about Aircall is that it keep all the information of a client in one place and is recorded in a database, so that when the next time the same client calls up again, the database immediately pops up. What do you dislike about Aircall? So far I have ...

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NB

Noah B

10/13/23

5 out of 5

"Aircall is Best Of All Times (B.O.A.T)"

What do you like best about Aircall? I like that i can listen to my colleagues and easy to record call Aircall is easy to use Also is easy to communicate with our partners and clients It has clear line and sound UI is also clear Customer support What do you dislike about Aircall? Aircall is a great platform for communication and our clients like working with it What problems is Aircall solving and how is that benefiting you? It really helps me to communicate with clients and workmates in ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].