Aircall Reviews in May 2025: User Ratings, Pros & Cons

Great onboarding!

Aircall has great managers always willing to help and their response time is superb!

Keep the Platform easy to deal with it

Keep the Platform easy to deal with it, never problems. Like this App

"Gives all phone service tasks in the sky"

What do you like best about Aircall? I've been using Aircall in my job where I arrange and help team tasks, and here's what I think works really well about it. We easily got our users set up and the computer program works perfectly on different types of computers. It also works well with both iPhone and Android phones. Our team members who are usually moving around a lot like this feature very much. The help given to customers was really good, mostly during the first learning times which ...

"Fun to use, helpful integrations with almost everything"

What do you like best about Aircall? It syncs very nicely with our Salesforce. The installation is very easy because the Aircall app is available everywhere: PC, Mac, iOS, Android. The report function is great and it helps me manage my team easier. And Aircall offered us a very nice discount package What do you dislike about Aircall? The number configuration is sometimes confusing, especially IVR What problems is Aircall solving and how is that benefiting you? When you have a big sales team ...

Awesome service

Amazing service and very good connectivity.

Aircall is a wonderful service

Aircall is a wonderful service. It works well, and the customer team is always in touch!

"Une solution d'appel en direct de notre ordinateur pour un meilleur suivi !"

What do you like best about Aircall? Le fait que cette application soit sur l'ordinateur, empechant à l'équipe d'utiliser son téléphone perso et/ou d'investir dans des téléphones pour toute la société. Efficacité, gain de temps et d'argent. What do you dislike about Aircall? Le fait que l'on soit déconnecté à chaque fois. What problems is Aircall solving and how is that benefiting you? Pouvoir suivre également les appels de l'entreprise (liaison entre les services). Pour comprendre les ...

"One of the best VOIP dialing interfaces I've used in a long time"

What do you like best about Aircall? Air call is super Intuitive and so easy to use. It just works! No hassles or fuss. Integration and setup was quick and simple. It is more stable in comparison to competitor products especially when having to work from home. What do you dislike about Aircall? It is not customizable. It has a standard set of features and the option to add specific features is not available. If there was an option to leave a pre-recorded voice message when receiving voice ...

"Great overall experience"

What do you like best about Aircall? I love the ability to dig into the analytics and data per line as well as per user. The conversation center is a great training tool for new employees during their onboarding phase. The integration with Hubspot is fantastic and plays a key role in our companies usage. Incredibly easy to use and understand. What do you dislike about Aircall? Sometimes the data doesn't tell enough. The unanswered call reasons are not always indicative of what happened- was ...

"Fantastic easy to use SaaS phone - most helpful for remote workers!"

What do you like best about Aircall? Easy to use. Friendly UI. Allows you to contact the mobile number of the candidates without using a mobile. Easy to implement and integrate. What do you dislike about Aircall? That you cannot move up and down your arrow as you edit your text. It may help if the team would creste a search feature in the messages to easily find the name or words in a message you want to quickly check. What problems is Aircall solving and how is that benefiting you? Remote ...