Aircall Reviews in May 2025: User Ratings, Pros & Cons

Great onboarding experience

Our company switched from another service provider to Aircall. The onboarding experience was seamless thanks to helpful and knowledgeable instructors. Features like tagging help us track our productivity more reliably.

We are working on Zendesk & Aircall integration for the best support.

I use this with my company along with 50+ agents. Works well and has many routing options to divide incoming calls.

The calls make are very clear and I am…

The calls make are very clear and I am able to replay what I have previously said on the phone.

Speed and quality communication

Date of experience: April 19, 2024

Aircall is a user-friendly platform

Aircall is a user-friendly platform. It allows user to do outbound and inbound calls and also it has a SMS messaging.

My company uses Aircall since 2018

My company uses Aircall since 2018. We are very satisfied with the service and features of the tool. Our Account Manager is very competent and always availabe for us. I can recommend any company using Aircall! Right now they working with AI features, which are very helfpul in daily business.

Easy Copy and Paste Calling with great…

Easy Copy and Paste Calling with great documentation and awesome data analysis in the background. Furthermore it is working great with HubSpot for Salescalls

I have been using Aircall for two years, excellent service!

I have been using Aircall for two years and I appreciate the excellent quality, very clear audio of the calls. The call recordings are also very clear and easy to access. The application is straightforward to use and I have never encountered any issues.

Great Service

Service is a great Point of therir agenda. We feel that someone is listening to us. Great Produkt

AIRCALL GOOD

I have been using Aircall for about 2 months, I recommend it to everyone for excellent call organisation! thanks aircall!!